Deepwatch is looking for a highly motivated, self-driven, technical analyst dedicated to making a difference in global security by protecting organizations against the most advanced attackers in the world. The Deepwatch Security Operations Center offers opportunities to expand your skill set through a wide variety of experiences, detecting and responding to incidents as they occur in real-time for our customers. 

The Deepwatch Security Operations Center is a unique approach to how we support our customers and ultimately provide an experience not found anywhere else. You’ll be an integral part of supporting our customers by understanding their bespoke environment, needs and challenges. You will be playing a key role in supporting some of the top organizations in the world, and have the opportunity to develop your skills by working with the best responders in the industry, your team and your shift!

This is a remote position based in Bangalore, requiring alignment with US business hours (11:30 PM to 7:30 AM IST). Candidates should be located in or near Bangalore, with the flexibility to work from our local office for team collaboration, meetings, and company events as needed.

Reports to: Senior Manager Cyber Operations 

In this role, you’ll get to:

• Act as an escalation point  for alert triage processes across security technologies and multiple platforms including Windows, Linux and macOS
• Provide in depth analysis from escalated requests originating from any team member who needs support
• Validate suspicious events by performing investigations using SIEM and SOAR technologies
• Leverage Deepwatch proprietary tooling, OSINT, TTPs and IOCs
• Act as a key resource for Management, providing opportunities for improvement and actionable recommendations on creating efficiencies
• Identify gaps in customer environments, data ingested or configuration errors which reduce telemetry quality
• Collaborate directly with leadership and customers to highlight and resolve security  concerns
• Provide investigative support to analysts and train others on a regular basis
• Produce high-quality written and verbal communications, recommendations, and findings to customer management in a timely manner
• Further hone your skills and capabilities through hands-on experience and the Deepwatch learning & development program.
• Engage in peer review sessions to evolve and enhance analysis quality.

To be successful in this role, you’ll need to:

• 5+ years of experience in cybersecurity or SOC environment
• 5+ years of hands-on experience with SIEM platforms, Splunk required (Google SecOps & Microsoft Sentinel preferred) with the ability to perform queries and leverage various log sources to perform investigations
• Proven ability to collaborate with global teams across time zones and partner with U.S.-based leadership to ensure continuous security operations.
• Proven experience in incident response and threat hunting
• Possess strong understanding of cyber security principles, concepts and practices which includes the ability to perform a complete and thorough incident investigation and triage as the final point of escalation
• Possess comprehensive knowledge of Splunk SIEM, alongside the capability to utilize alternative platforms like Google SecOps or Microsoft Sentinel, ensuring smooth console navigation, optimized query execution for streamlined investigations, and precise alert evaluations.
• Have working knowledge of modern EDR tools like CrowdStrike & SentinelOne, email security, and cloud identity platforms.
• Have confidence to autonomously resolve complex investigations 
• Effectively meet client expectations ensuring action items are tracked to completion while maintaining transparent communication with peers and leadership.
• Have advanced knowledge of Adversary Tactics, Techniques, & Procedures (TTP), Event Logging, and Event Triage 
• Demonstrate the ability to pivot to other log sources, cloud systems or consoles to perform a comprehensive analysis from multiple data sources.
• A desire to support others and uplift the program and team through updating training materials and SOPs
• Hands-on experience utilizing enterprise ticketing systems such as ServiceNow, Jira, or similar case management tools.
• Demonstrate the ability to write well-written reports and analysis that’s thorough, accurate and complete
• Monitor and manage incoming security alerts against strict operational SLAs
• Preferred Certifications: Security X,  CySA+,  GCSA, GCIH.
• Experience in an MDR or MSSP environment is highly desirable.
• The working hours for this role are from 11:30 PM to 7:30 AM IST.

Why Deepwatch?

• Mission-driven company focused on protecting customers from threats 24/7
• Hybrid work model in India, with access to collaborative office space in Bangalore
• High-impact leadership role with strong visibility across Product & Engineering
• Competitive compensation, equity, and benefits
• A company recognized as a Great Place to Work® for five consecutive years
• Opportunity to shape the future of cybersecurity and AI-driven platforms