Job Description

IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences, we deliver sustainable innovations that elevate everyday products.

Scent: Harnessing the full emotional power of scent, driven by pioneering creativity, science, consumer expertise and a mindful approach to fragrance design.​

The role is based in Shanghai IBP, China (agile role). Be part of a motivated, passionate, and open-minded team where together we can achieve greatness and make a real impact. Your potential is our inspiration.

Where You’ll Make a Difference

• Build relationships with customers and distributors and support business growth opportunities.
• Translate customer briefs into suitable fragrance recommendations with support from technical experts when required.
• Coordinate fragrance projects, including sample submissions, customer feedback, and project follow-up.
• Prepare customer presentations, workshops, and product demonstrations.
• Support the use of digital tools and platforms to enhance customer engagement and project management.
• Assist with quotations, pricing processes, and commercial execution.
• Capture market insights and maintain accurate customer and project records.
• Collaborate with internal teams across Sales, Marketing, Fragrance, Technical, and Customer Service functions.

What Makes You the Right Fit

• Bachelor's degree in Business, Marketing, Chemistry, Cosmetic Science, Food Science, or a related discipline.
• 1-3 years of experience in sales, customer support, account management, or project coordination.
• Strong communication, organization, and relationship-building skills.
• Fluent in English and Mandarin Chinese.
• Passion for fragrances, consumer products, and customer engagement.

Why Choose Us?

• Multinational and supporting environment
• Cafeteria, health insurance
• Training opportunities
• Learning and development programs from day one

We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more