Description -

The SC Markets Digital Deployment team, part of Supply Chain Markets and Logistics COE, is providing solutions and services to improve customer experience and evolve SC Mkts operations processes, focusing on digital tools for Customer Operations / Order management teams. The Digital Deployment Program Manager is tasked to answer key strategic and operational questions around HPs supply chain and support high value and impact decisions with automation and analytics expertise.

If you’re looking to make a big impact using innovation and analytics on one of the largest tech supply chains in the world, we’re looking for someone like you.

Key attributes for success are self-drive, strong leadership, communication as well as key business acumen.

General responsibilities:

• Lead x-team efforts in increasing automation, digital transformation, and artificial intelligence adoption
• Utilize analytical expertise, project management and communication skills to lead high-impact initiatives that improve TCE performance through innovation and automation.
• Frames business challenges, structuring analytical approaches, and presenting well-supported conclusions to management.
• Balance between deployment of long-term transformation efforts and daily operations management.
• Develops and maintains efficient day-to-day structures for performance-control, immediate problem solving and decision making
• Provide quantitative and qualitative support for recommendations by leveraging team’s advanced capabilities in data analysis, automation, operations research, decision analysis
• Work with program managers and subject matter experts to develop content for presentations to executive level for cross functional alignment.   
• Drive WW alignment for tools Support, Adoption, Maintenance, and Improvement (OSS Suite, 3W suite, WWBI, K-Mart, AI)
• Build a strong linkage between SC Customer Operations and SC Transformation in improving and adopting new technologies
• Facilitates business and IT interactions and organizes governances to implement best course of actions on digital deployments, with high TCE focus
• Communicates at L2 Executive level, act as business consultant to a wide range of programs driving Supply Chain optimization and new business innovation.
• Provide clarity of action in critical strategic decisions related to SC / Order management

Education & Experience Recommended
• Four-year or Graduate Degree in Supply Chain Management, Manufacturing Engineering, Operations management, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 10+ years of work experience, 4-6 years of experience in a supply chain function

Knowledge & Skills

• First level university degree Industrial Engineering, Operations Research, Statistics, or Supply Chain may have advanced university degree.
• Typically, 4-6 years of experience in a supply chain function
• Understanding of Market Supply Chain roles and processes
• Experience in customer facing activities and requirements with TCE focus
• Experience in driving high impact MOC activities
• Business requirements and business level understanding of S4 & OSS
• ADKAR and Agile methodology training / experience is a plus
• Excellent analytic and problem-solving skills, demonstrated through both education and applied experience in advanced analytics.
• Proven performance in projects requiring analytics, project management and problem solving skills.
• Very strong presentation and communication skills; ability to communicate crisply and efficiently is essential.
• Demonstrated ability to influence decision-making and convey ideas to cross-functional teams and all levels of management
• Good knowledge of Excel, PowerPoint, PowerBI. Access and high-level modelling tools.
• Basic financial acumen and advanced business knowledge – cross route-to-market is desirable
• Proven networking capabilities enabling to establish and maintain good relationships and collaborate with other groups/functions to reach business objectives, in support of customer/partner requirements.
• Demonstrated teamwork and collaboration skills, Ability to work cross functional
• Intellectual curiosity

Impact & Scope
• Impacts large functions and leads large, cross-division functional teams or projects.

Complexity
• Provides highly innovative solutions to complex problems within established policy.

Disclaimer
• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

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Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"