Job Description:

DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations — helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world’s most complex technology estates. Learn more on dxc.com

Key Responsibilities

Production Support & Incident Management

• Provide Level 2 and Level 3 support for SAP MM and Inventory Management processes.
• Analyze, troubleshoot, and resolve production incidents, service requests, and defects within established SLAs.
• Perform root cause analysis and implement long-term corrective actions.
• Monitor support tickets and manage issue resolution through completion.
• Support month-end, quarter-end, and year-end inventory and procurement activities.

SAP MM Functional Support

• Support procurement processes including:
  • Purchase requisitions
  • Requests for quotation (RFQ)
  • Purchase orders
  • Source determination
  • Contracts and scheduling agreements
  • Vendor master management
• Configure and maintain SAP MM functionality.
• Support release strategies and approval workflows.
• Troubleshoot pricing, account assignment, and purchasing issues.
• Collaborate with business stakeholders to improve procurement efficiency.

Inventory Management Support

• Support inventory management processes including:
  • Goods receipts
  • Goods issues
  • Transfer postings
  • Stock transfers
  • Physical inventory
  • Cycle counting
  • Batch management
  • Reservations
• Investigate inventory discrepancies and coordinate resolution activities.
• Support warehouse operations and inventory accuracy initiatives.
• Assist with inventory reconciliation and audit requirements.

Integration Support

• Support integration between SAP MM and:
  • SAP EWM/WM
  • SAP SD
  • SAP PP
  • SAP QM
  • SAP FI/CO
• Troubleshoot end-to-end process issues spanning multiple SAP modules.
• Coordinate with technical teams for interface monitoring and issue resolution.

Enhancements & Continuous Improvement

• Gather business requirements and translate them into functional specifications.
• Support minor enhancements and process improvements.
• Participate in testing activities including:
  • Unit testing
  • Integration testing
  • User acceptance testing (UAT)
• Identify opportunities for process standardization and automation.
• Maintain support documentation, knowledge base articles, and training materials.

Required Qualifications

• Bachelor's degree in Information Technology, Supply Chain Management, Business Administration, or related field.
• 5+ years of SAP MM functional experience.
• Strong experience supporting SAP Inventory Management processes.
• Experience in SAP ECC and/or SAP S/4HANA environments.
• Hands-on experience with procurement, inventory management, and goods movement processes.
• Experience supporting production environments within an AMS or managed services organization.
• Strong understanding of integration with SAP SD, PP, FI/CO, and warehouse management solutions.
• Experience with incident management and ticketing tools.
• Excellent communication and stakeholder management skills.

Preferred Qualifications

• SAP S/4HANA implementation or migration experience.
• Experience supporting SAP EWM or SAP WM.
• Experience in manufacturing, distribution, retail, consumer products, aerospace, or logistics industries.
• SAP MM certification.
• Experience working in global support environments.
• Knowledge of ITIL support processes.

Technical Skills

SAP MM

• Purchasing
• Vendor master
• Source lists
• Info records
• Contracts
• Scheduling agreements
• Release strategies
• Procurement processes

SAP Inventory Management

• Goods receipt
• Goods issue
• Transfer posting
• Stock transfers
• Physical inventory
• Cycle counting
• Batch management
• Reservations
• Inventory reconciliation

Integration Knowledge

• SAP MM ↔ FI/CO
• SAP MM ↔ SD
• SAP MM ↔ PP
• SAP MM ↔ QM
• SAP MM ↔ EWM/WM
• SAP S/4HANA Supply Chain

Preferred Support Environment Experience

• AMS (Application Management Services)
• Managed services delivery
• ITIL-based support model
• ServiceNow ticket management
• SLA/KPI-driven support organizations
• Global support and on-call rotations

Work Environment & Eligibility

• Remote to Canada
• Candidate must be located in Winnipeg Canada
• Must be legally authorized to work in Canada without requiring sponsorship now or in the future

Note: Must be legally authorized to work in Canada. The client is in a controlled goods program environment and must comply with the Controlled Goods Program (CGP), which mandates that all applicants hold Canadian Citizenship or Permanent Residency status in Canada.

DXC is an equal opportunity employer. We welcome the many dimensions of diversity. Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy.

In addition, DXC Technology is committed to working with and providing reasonable accommodation to qualified individuals with physical and mental disabilities. If you need assistance in filling out the employment application or require a reasonable accommodation while seeking employment, please e-mail AODA Canada Requests.

Note: This option is reserved for applicants needing a reasonable accommodation related to a disability.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.