Job Title:

Salesforce Architect

Job Description

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

8+ years industry / CRM experience, with minimum 5 years’ experience in Salesforce

· Deep understanding of key Salesforce architectural concepts (e.g. pros and cons of object models, API concepts, concurrent actions and governor limits) and how they influence design

· Experience with Sales Cloud, Service Cloud, Community Cloud

· Deep and extensive knowledge of the Force.com technical platform including Apex, Lightning Web Components (LWC), SOQL and asynchronous processing

· Extensive knowledge of advanced integration methods (REST/SOAP/Metadata/Streaming APIs) and middleware tools

· Strong understanding of data modeling, data migration strategies, sharing rules, profiles, role hierarchies, and enterprise security compliance.

· Knowledge of the Salesforce App Exchange ecosystem.

· Experience on Salesforce data management (Import, Export, Backup, Restore, Archive) & tools

· Must already possess Salesforce Developer, Administrator, App Builder, Sales, or Service Cloud certifications

· Proven experience working in Agile/Scrum environments using CI/CD pipelines and version control systems (e.g., Git).

· Strong business analysis and functional experience, including requirements gathering, creating/deploying solutions to end users

· Strong attention to detail and excellent problem-solving skills

· Strong verbal/written communication and data presentation skills, including an ability to effectively communicate with both business and delivery teams

Location:

IND Bangalore - 55, Divyasree Towers, Bannerghatta Main Road

Language Requirements:

Time Type:

Full time