Respond to inbound sales inquiries through email, phone, chat, or social media channels

●

Conduct outbound prospecting and lead generation to identify potential clients and

business opportunities

●

Qualify leads and schedule appointments or demos for the sales team

●

Build and maintain strong relationships with existing and prospective clients

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Manage and update CRM systems with accurate customer and sales information

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Prepare quotations, proposals, contracts, and sales presentations

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Follow up on leads, proposals, and pending client requirements to drive conversions

●

Coordinate with marketing and operations teams to ensure smooth client onboarding

and service delivery

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Monitor sales pipelines, track progress, and provide regular sales reports

●

Support account management activities and maintain customer satisfaction

●

Assist in achieving monthly and quarterly sales targets and KPIs

●

Conduct market research and competitor analysis to identify trends and opportunities

●

Handle customer concerns or inquiries professionally and escalate issues when

necessary

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Maintain organized records of communications, transactions, and client interactions

●

Participate in sales meetings, training sessions, and strategy discussions

●

Maintain regular follow-ups with warm leads and inactive clients to maximize sales

opportunities

●

Coordinate with external clients to gather requirements and provide product or service

information

●

Identify upselling and cross-selling opportunities within existing accounts

●

Prepare and submit accurate sales forecasts and pipeline updates to management

●

Support onboarding of new clients by ensuring smooth handoff and documentation

completion

●

Track customer feedback and communicate insights to improve products, services, and

sales processes

●

Assist in developing sales scripts, templates, and outreach strategies

●

Attend virtual networking events, webinars, or industry meetings to generate new

business opportunities

●

Ensure all sales activities comply with company policies and procedures

●

Collaborate with the recruitment or operations team to align client expectations and

delivery timelines

Requirements

●

At least 2 years of experience in sales, inside sales, customer service, or business

development

●

Strong verbal and written communication skills in English

●

Excellent negotiation, persuasion, and relationship-building skills

●

Proficient in Google Workspace or Microsoft Office Suite

●

Familiarity with CRM platforms such as HubSpot, Salesforce, Zoho, or Pipedrive

●

Ability to manage multiple leads and prioritize tasks effectively

●

Strong organizational and time management skills

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Goal-oriented mindset with the ability to work independently and as part of a team

●

Experience with sales reporting, lead tracking, and pipeline management is an

advantage

●

Comfortable working in a fast-paced and target-driven environment

Benefits

●

Flexible work-from-home opportunity.

●

Opportunity to contribute to a growing business by enhancing efficiency and client

experience.

●

Supportive and collaborative work environment.

Job Details:

Job Type: Full-time

Benefits:

●

Paid training

●

Work from home

Schedule:

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40 hours per week

●

Monday to Friday

●

Night shift / Flexible shift