Be Part of the Criminal Defense Revolution at Michael & Associates, Attorneys at Law!

At Michael & Associates, we’re not just another law firm—we’re redefining what criminal defense can achieve. Founded in Austin, Texas, we’ve quickly become one of the largest and most in-demand criminal defense firms in the state. Our success stems from combining bold legal strategy with cutting-edge technology to deliver outstanding results. And we’re just getting started.

About the Role: Sales Intake Representative

As a Sales Intake Representative, you will be the first point of contact for prospective clients, providing a friendly and informed introduction to our firm. You’ll support them from their initial inquiry all the way to a formal consultation with one of our experienced attorneys. Your professionalism, empathy, and clear communication will help establish a positive and lasting attorney-client relationship.

What You’ll Do Every Day

• Create Exceptional First Impressions
  Represent the firm with warmth, confidence, and professionalism from the very first interaction. Make clients feel heard, supported, and understood.
• Handle Client Calls with Care
  Respond to inbound inquiries from potential clients. Answer questions clearly, assess their needs, and schedule consultations with our legal team.
• Own the Client Journey
  Collaborate with internal teams to coordinate appointments, follow-ups, and ensure a seamless client experience from first contact to attorney handoff.

Why Join Us?

Step into a role that’s much more than just intake—become part of a dynamic journey:

• Join a high-impact, fast-moving team where creativity, efficiency, and client-first mindset drive everything we do.
• Get valuable hands-on experience in the thriving legal industry with a rapidly growing firm.
• Make a meaningful difference by delivering exceptional legal services to clients at pivotal moments in their lives.
• Thrive in a culture that champions cutting-edge technology, teamwork, and outstanding performance.

If you’re empathetic, organized, and passionate about making a difference, this is more than just a job—it’s a chance to be part of something transformative.

Ready to help shape the future of criminal defense?
Apply today and join the team at Michael & Associates.

Requirements

• We are seeking candidates with 3+ years of sales experience in a call center environment. Please ensure your relevant sales experience is clearly reflected on your resume.
• We are looking for candidates with exceptional English communication skills, both written and verbal, to ensure effective collaboration with our diverse team and stakeholders.
• This is a remote position, so candidates must have a reliable laptop or PC, a high-quality headset, and high-speed internet with a backup connection in place to maintain productivity.

*Please submit a copy of your CV in English.

Benefits

• Competitive Salary (Based on experience)
• Enjoy a permanent work-from-home setup!
• Opportunities for growth and career advancement
• A collaborative and inclusive work environment that values innovation.