Working at Freudenberg: We will wow your world!

Responsibilities:

• Planning, directing and evaluating the sales operations as it relates to the service centre
• Lead sales team in increasing business by prospecting and securing opportunities  with new and existing customers
• Determining  sales strategies by maintaining/developing/expanding existing customers
• Supporting the selection of prospects based on the knowledge of industrial sectors
• Providing product technical knowledge to repair and maintenance staff
• Supporting failure analysis investigations
• Maintaining a current list of customer names, contacts, actions and requirements within the corporate CRM system (Office / SAP / C4C)
• Assisting in coordinating capital investment
• Manage and negotiate quotations for new business and repair works
• Assisting in troubleshooting manufacturing-related challenges
• As required, preparing and executing training and product description presentations
• Providing technical advice and product troubleshooting to customers in the field
• Aiding in the development of potential acquisitions and negotiations
• Handling customers' technical and commercial questions
• Introducing new manufacturing technologies/equipment
• Preparing sales forecasts, reporting and projects
• Managing the operation flow inside the service center
• Overseeing capital project opportunities based on market demands
• Leading and managing multidisciplinary teams, ensuring high performance, safety compliance, and continuous skills development
• Overseeing daily operations, resource planning, and workflow coordination to support sales, maintenance, reliability, and field service activities
• Mentoring junior employees, providing guidance and structured training
• Driving continuous improvement initiatives focused on reliability, cost reduction, and operational efficiency

Qualifications:

• College diploma in Business, Mechanical Engineering, or other related field is required

• 7+years of experience with mechanical seals and sealing equipment
• 5+ years of sales and leadership experience, including team development, performance optimization, and cross‑functional coordination in technical and industrial environments
• Ability to resolve problems in early stages
• Ability to work well in a team
• Ability to demonstrate sound and accurate judgment
• Must be available for frequent travel to support customers in different regions for business development
• Communicate effectively with customers, co-workers and vendors – verbal & written
• Ability to work independently, manage own time and priorities
• Advanced knowledge of Mechanical Seal function & repair processes
• Knowledge of the fundamentals of rotating equipment
• Computer literate – Microsoft Office, SAP
• Experience conducting seal system audits, performance evaluations, and reliability assessments
• Strong background supporting field service operations, maintenance teams, and engineering groups with technical guidance and root‑cause investigations

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The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.