MAJOR RESPONSIBILITIES:

• Acts as a liaison between the Glass City Center and Destination Toledo (CVB).
• Conducts and facilitates on-site facility tours with the CVB, affiliated groups, and LEGENDS sourced prospects seeking to utilize an SMG facility – this to include prospective lease agreements/clients.
• Responsible for managing and maintaining the Sales and Marketing scheduling book and calendar for all sales and booking activities.
• Consults with current and prospective clients in order to sell available dates within an appropriate booking window/time period.
• Responsible for the issuing of contracts to clients for booking of the facility.
• Prepares and assures full compliance with rental contracts, and any/all other contract agreements.
• Provides quotes on rental rates for current, future and prospective clients; assists clients with questions pertaining to rental use of the facility.
• Responds to addresses and resolves all booking inquiries and concerns.
• Prepares bid letters and contracts needed in order to assist the CVB in soliciting conventions for the city.
• Prepares bid letters and contracts needed in order to secure LEGENDS sourced prospects.
• Attends marketing and sales industry-related meetings, seminars and conferences as needed.
• Effectively communicates and sells the benefits of any respective LEGENDS facility to prospective clients.
• Other duties as required or assigned.

• QUALIFICATIONS:
• Extremely strong customer service and client interaction skills required.
• Extremely strong organizational skills and keen attention to detail required.
• Excellent business writing, grammar and written communication skills required.
• Minimum of one-three years experience in the hospitality or related field.
• Bachelor’s degree in sales, marketing, business, Sports Management or related field strongly preferred.