The Opportunity

The $1.2T automotive industry is a pillar of American culture, representing nearly 5% of U.S. GDP and shaping how people live and move every day. At the center of this ecosystem are dealerships—trusted local businesses that help consumers navigate one of the most important purchases they make.

Today, the industry is at an inflection point. Consumers expect the same speed, personalization, and convenience they experience in modern digital-first industries. At the same time, tighter margins and rising costs are driving a need for operational efficiency beyond what traditional software can support. Together, these shifts create a powerful opportunity to reimagine how dealerships deliver seamless experiences and build lasting customer relationships.

Dealers who modernize how they communicate and operate will unlock efficiency, deepen loyalty, and win long-term relationships. It is time to upgrade automotive retail to the 21st century.

About Mia

Mia Labs is an investor-backed startup on a mission to modernize dealership operations and transform the automotive consumer experience. Our AI agent, Mia, turns every call or inquiry into an opportunity, improving customer satisfaction and dealership performance through automation that feels human. We are trusted by some of the nation's largest dealership groups and are rapidly scaling our team, product offerings, and customer base.

About the role

Dealers are already raising their hands. Your job is to reach them first, figure out whether they're a fit, and hand our AEs meetings that close. You'll own speed to lead, run sharp discovery, and use AI to do the work of three reps. Hit your number and you'll have a clear path to an AE seat.

What you'll do

• Respond to high intent inbound leads within minutes, by phone first

• Run discovery with dealer principals, GMs and BDC managers to qualify fit, pain and timing

• Book meetings that actually happen and convert, with notes your AE can use

• Build your own AI workflows for research, call prep and follow ups

• Track your conversion rates and report back on what's working

• Keep the CRM clean

What you'll bring

• 1 to 3 years in a phone heavy role with a quota: SDR, inside sales or dealership BDC

• A record of hitting your number, with conversion data to prove it

• Confidence on the phone and clear writing

• Proof you're AI native: show us something you built

• Bonus: you've sold AI or SaaS, or worked in or around a dealership

Who you are

• Fast. You know a lead that waits an hour is gone.

• Curious. You'd rather learn how a store makes money than read from a script.

• A builder. If you do something twice, you automate it.

• Coachable, and hungry to close your own deals.

Why Mia

• Equity participation through stock options.

• Fully paid health, vision & dental insurance for employees.

• Flexible PTO and hybrid schedule (3 days / week in downtown Austin).

• Free lunches, parking stipend provided, team events, and a casual, but get things done culture.

Compensation

• Compensation for this position will be competitive with current market rates and reflective of the candidate's experience, skills and qualifications.

Our Commitment

At Mia, we’re committed to a workplace where everyone is valued, included, and empowered to do their best work. Our strength comes from diverse experiences, perspectives, and skills, and we’re proud to be an equal opportunity employer.

Passionate about the role but don’t tick every box? We’d still love to hear from you, you might be exactly who we need.

Mia is an EVerify employer.