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Sobre este puesto de Sales & Customer Service Representative - Bilingual Spanish/English en Community Sports Partners

Community Sports Partners · Presencial · Fort Lauderdale, Florida, United States

America’s Got Soccer is one of the fastest-growing youth soccer programs in the country. We’re passionate about delivering fun, high-energy experiences that create lasting memories for kids and their families.

We’re looking for a Sales & Customer Service Representative to join our growing sales team. This is a full-time, in-office role focused on building relationships with families, creating opportunities, and closing deals. If you're someone who thrives in a competitive environment, loves the hustle, and gets excited about hitting targets and driving growth — we want to hear from you.

Drive Enrollment Growth

  • Conduct high-volume inbound and outbound calls, emails, and follow-ups
  • Convert inquiries into registrations for camps, leagues, and programs

Lead Generation & Pipeline Management

  • Proactively generate new leads through outreach and follow-ups
  • Build, manage, and maintain a healthy sales pipeline
  • Track all interactions accurately using CRM systems

Customer Relationship Building

  • Build strong rapport with parents and guardians
  • Understand customer needs and recommend best-fit programs
  • Deliver a high-energy, positive, and professional experience

Sales Execution

  • Confidently present program offerings and value propositions
  • Overcome objections and close enrollments
  • Consistently meet or exceed individual sales targets

Bilingual Customer Support

  • Communicate fluently in both English and Spanish
  • Ensure all families feel supported, informed, and confident

Cross-Team Collaboration

  • Work closely with operations and program teams
  • Share customer insights and feedback to improve offerings

Requirements

  • Strong competitive drive — You’re motivated by goals, enjoy a challenge, and have a natural desire to win.
  • Sales instincts or experience — Whether you’ve sold camp spots, sports programs, or fundraised for a team, you know how to connect with people and get them excited.
  • Comfortable generating leads and making outreach — You’re not afraid to make the first move, whether it’s a phone call, email, or in-person conversation.
  • Ability to build rapport with families — You can talk to parents with ease, listen to their needs, and guide them to the right solution.
  • Strong communication and interpersonal skills — You’re great with people, clear in your message, and comfortable speaking with both adults and kids.
  • Fluent in English and Spanish — You can confidently communicate with families in both languages.
  • Team player who takes initiative — You bring energy to a group but can also work independently and stay focused without micromanagement.
  • Complete both of our short assessments (about 5 minutes each) before or right after applying. Applications with both completed are reviewed first:

Benefits

Compensation: Competitive based on experience plus commission structure

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