Position Purpose:

Working closely with the sales team, the position ensures seamless customer experience while upholding company standards and compliance requirements.

Key Responsibilities:

• Prepare accurate and timely quotations as per customer requests or for budgeting needs.
• Obtain pricing, lead times and product information directly from vendors when required.
• Coordinate with Purchasing to secure competitive pricing and confirm product availability.
• Communicate with Purchasing regarding special orders, large volume orders, or unique material requirements to ensure accurate costing and help Purchasing with the supply demand planning.
• Coordinate with vendors and purchasing to arrange direct to site deliveries when required.
• Maintain regular communication with contractor customers and sales representatives throughout the quotation process.
• Respond to customers change requests and provide revisions and support with the sales reps.
• Confirm margins and profitability objectives with manager prior to sending out quotes.
• Review and confirm accuracy prior to sending out quotes. (Assumptions, exclusions, special project requirements, potential increase dates or time limit for the quoted items).
• Coordinate with Order Desk team regarding special handling, scheduling, staging, or delivery requirement to ensure successful execution without delivery issues.
• Communicate any special delivery requests and project requirements to Shipping/Logistics to ensure accuracy in the delivery execution.
• Help to support inventory planning by providing demand forecasts and project requirements for up coming work.
• Attend and assist with all inventory counts when scheduled.
• Monitor projected timelines and material lead times to help identify potential supply challenges.
• Help research and recommend alternative products when specified materials are unavailable or have extended lead times.
• Maintain accurate quote records and customer/project information in files or company system.
• Work closely with Sales to help with all project opportunities, maximizing quote to order conversion rates.
• Work toward continuous improvement initiatives to enhance accuracy, efficiency, and customer service.
• Participate in continuous improvement initiatives as presented through company compliance expectations.
• Ensure all company safety, operational and quality procedures are followed as directed in company communications.

Skills & Qualifications:

• Post-Secondary Degree in Business preferred.
• Minimum 2–3 years of experience in a sales support or coordination role within the building supplies or construction industry.
• Excellent verbal and written skills, with a focus on customer service.
• Ability to build and maintain long-term client relationships
• Exceptional accuracy, attention to detail, time management, and organizational skills.
• Strong problem-solving skills, with the ability to resolve customer issues and handle logistical challenges efficiently.

The (range of) compensation for this position is $58,000.00 to $68,400.00

      

             

Job Location: GMS Family of Locations - Concord

      

635 Westburne Dr Concord, ON L4K 4Z1

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As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws. If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: [email protected] with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply. All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.

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Competitive weekly/bi-weekly pay, discretionary bonuses, 401(k) with company match, Employee Stock Purchase Plan, paid time off (vacation, sick, volunteer, holidays, birthday, floating), medical/dental/vision, flexible spending accounts, company-paid life and short-term disability, plus optional long-term disability, and additional life insurance. All benefits subject to eligibility.

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Should a Candidate be submitted to fill a position by a recruiting or staffing services agency (“Agency”), the Company has no obligation to pay the Agency any fee for submission, offer, placement or any service without a fully executed contract of service covering the engagement.