Sales:

• Solicit and promote sales of PF-i products.
• Achieve individual sales targets and contribute towards Group targets.
• Prepare and proactively execute sales plans for prospective customers using internal marketing and self-generated leads.
• Set appointments and conduct sales visits as necessary, prospecting and engaging new-to-bank customers.
• Cross-sell other retail banking products such as ASB, Credit Cards, Deposits, etc.

Customer Service:

• Ensure a high standard of customer experience in line with the Bank’s quality and standards.

Compliance:

• Adhere to policies and procedures set by the Bank.
• Protect and uphold the image and brand of the Bank.

Operations:

• Maintain the physical sales centre or sales hub to meet the Bank’s quality and standards.