Who Are We?

We insure small businesses and enable big dreams – not just for our customers, but for our people and communities too. With over 1,000,000 active insurance policies, we protect builders, bakers, landlords and more than 1,200 other trades.

We’re a technology company as well as one that sells insurance. That means we build, we fail, we learn and we improve. Through our global social impact strategy, called 'The Big Dreams Project’, we're working to help 10,000 small businesses start or grow by 2030.

Why not check out our advert on YouTube: Simply Business TV advert 2024: 'Simply the Best'.

Job Category

Position Type

Target Openings

What Is the Opportunity?

What you will be doing

• Driving Growth: Handling inbound and outbound calls to sell new policies to prospective customers taking them through the new business sales process from start to finish.
• Ensuring Accuracy: Processing card payments and Direct Debits with top-tier attention to detail.
• Championing Quality: Delivering exceptional customer service while expertly navigating regulated guidelines and ensuring mandatory compliance information is delivered clearly on every call.

What you will bring to the team

• Sales Experience: You have worked on the phone in an environment driven by targets and KPIs.
• Quality Focus: You are entirely comfortable with quality assurance practices, such as routine call listening, and understand the importance of delivering compliant information on regulated calls.
• Resilience: You work well under pressure, remain focused, and are naturally curious.
• Industry Knowledge: Ideally, you have experience in a regulated environment, or you possess transferable skills that make you a perfect fit.

Salary & Performance-Based Progression

We believe in rewarding your growth and success. Alongside a bonus structure tied to your sales that provides an On-Target Earnings (OTE) of circa £33,000, we offer a clear, positive pathway to increase your basic salary based on your performance:

• Starting Salary: £27,280.50
• £28,411.50: With a view to moving to this tier within your first 6 months, all being well.
• £31,648.50: Opportunity to progress after 12 months at Tier 1, driven by high performance.
• £34,866.00: Opportunity to progress after 12 months at Tier 2.
• £40,033.50: Opportunity to progress after 12 months at Tier 3.

Logistics & Work-Life Balance

• Start Date: We are gearing up for a new intake on the 9th of November.
• Working Pattern: This is a hybrid role. You will work eight days per month from our Northampton hub. We will provide all the equipment you need to work from home on the other days; you just need a hardwired broadband connection with a speed of 20Mbps or more.
• Hours: Monday to Friday, 9am to 5:30pm. You will also work 1 in 3 Saturdays from 9am to 2pm, which will start after your first 3 months. Saturday shifts are paid as overtime on top of your basic salary.

We encourage people of all different backgrounds and identities to apply. We are committed to maintaining an inclusive, supportive place for you to be you and do your very best work.

By expertly guiding business owners to the right cover, you will drive our sales growth and play a vital role in our mission of enabling big dreams for small businesses. Apply today.

What are the benefits of working at Simply Business:

• we offer a great work-life balance where workloads are manageable and everyone has the flexibility to work hybrid

• on top of the 25 days annual leave (plus bank holidays), we offer the option to buy five more days of holiday with your flexible benefits

• our flexible parental leave allows you to approach an important time how you want - with six months full pay to the primary caregiver and four weeks full pay if you're the secondary caregiver

• our life event leave is an extra days leave every two years for those big moments in your life like moving house or your birthday. And our long-serving employees get a two week paid sabbatical after five years of service, then four weeks off after ten years of service

• private medical insurance through BUPA, that covers any pre-existing condition is a core benefit. Plus a health cash plan that covers your everyday medical expenses

• we offer a competitive salary based on your experience and the current market. Plus the potential to earn an annual bonus based on performance

• access to tools to support your personal development on our dedicated learning platform. As well as support for your mental health with access to counselling

• we match what you put into your pension up to five per cent. And pass on a tax-free sum that's four times your basic salary with our life assurance policy, with the option to increase it to ten times through our flexible benefit scheme

• our salary sacrifice car scheme gives you the option to buy a brand new, fully insured, and maintained car for a convenient fixed monthly amount taken from your gross salary (after 6 months service)

• our flexible benefits scheme gives you an allocated amount to use each year on benefits like critical illness cover, dental insurance, travel insurance, or a gym membership

Ready to join us and drive our success as a high-performing team? Apply today.

Employment Practices

Simply Business is committed to providing equality and opportunities for all employees and candidates considering a career with us. We offer a workplace where colleagues are treated with respect and dignity. We don’t (and won’t) discriminate either directly or indirectly on the grounds of race, colour, religion, belief, political opinion, disability, nationality, ethnic origin, sex, sexual orientation or relationship status at any stage of the hiring process or during the course of your employment.