Job Title:

Job Description

• Ensure new employees receive comprehensive, client-specific onboarding and training to enhance job-specific knowledge and skills
• Provide employees with skills-based, client-specific coaching and training to support achievement of operating plan targets and high customer satisfaction
• Partner with internal and external stakeholders to develop and deliver effective training programs that enhance client-specific sales knowledge and skills
• Analyze data and performance trends to develop and implement strategic sales plays and best practices for specific territories
• Collaborate with stakeholders to optimize sales processes and systems for a superior customer experience
• Maintain high levels of communication with internal stakeholders to foster and develop strategic client relationships
• Stay current on internal work processes, policies and procedures. Attend required manager development training
• Promote the Concentrix values through both behavior and attitude, including being an advocate for team members
• German C1, English B2
• Highly motivated individual with skills to develop and coach team members to achieve performance expectations
• Work well under pressure and follow through on items to completion
• Strong communication skills, both written and verbal
• Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable
• Ability to mentor, coach and provide direction to a team of employees

• Location - Vake Plaza, Tbilisi, Georgia (Onsite)

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