Relation Insurance is a leading, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our clients. As a key player in the insurance market, we pride ourselves on our dynamic culture, collaborative environment, and continuous drive for success. With a rich history and a bright future ahead, we are looking for exceptional individuals to join our team and contribute to our ongoing growth and success.

WHAT WE'RE LOOKING FOR

The Risk Advisor is responsible for new insurance account production and sales activities within assigned accounts and will conduct research in the market and develops a base of business to educate, promote and sell insurance services.  This individual keeps current on business community activities to obtain leads for business development activities and maintains and services a profitable book of insurance business for existing clients.  The Risk Advisor projects a professional company image through all interactions with clients, insurance carriers, co-workers and others.    

A GLIMPSE INTO YOUR DAY

• Contacts current, past and potential clients to solicit new and renewed business.
• Follows up on leads and responds promptly and efficiently to referrals.  Listens attentively to the needs of the client and makes recommendations accordingly.  Requests referrals from current insurance clients.
• Creates and maintains accurate and up-to-date client lists assuring their needs are realized and that they are provided with relevant insurance information appealing to their specific needs.
• Designs custom insurance plans for clients and recommends appropriate coverage, which are appropriate for them.  Surveys loss exposures, needs, and possible uninsurable or difficult to ensure exposures for clients. Pre-qualifies insurance prospects for insurability and quality of risk.
• Assures clients are educated concerning agency payment expectations and cancellation procedures. 
• Collects premiums and past-due premiums from clients for purchases of new and upgraded coverage and obtains signatures on applications for clients as required.
• Assures clients are provided with the necessary documentation and information for record-keeping purposes.  Creates letters to clients offering coverage, share information and advice regarding insurance matters.
• Prepares summaries of insurance, schedules and proposals.  Reviews audits of policies and verifies their accuracy.  Assures necessary corrections between the client and the carrier are facilitated. 
• Works with Customer Service Reps and/or Managers to review existing policy coverage, upgrade accounts and remarket when possible.  Collects information from clients to prepare schedules of insurance, summaries and renewal proposals.
• Reviews appropriate policy change requests and other account activity.  Documents automated files as appropriate.
• Participates in insurance marketing events, seminars, trade shows, telemarketing events and continuing education.  Reads and interprets technical manuals and insurance information from carriers, vendors, publishers, etc.
• Prepares a variety of status reports, including activity, closings, follow-up and adherence to goals. 
• Documents coverage, exclusions and other specific information on the automated file.  Provides detail pertaining to non-standard coverage limitations and binding restrictions to lower errors and commissions exposures.
• Leverages innovative technology, including proprietary AI solutions, throughout the sales process to enhance prospect engagement, drive informed decision‑making, and deliver a best‑in‑class client experience.
• Performs other projects, duties, and tasks, as assigned.

WHAT YOU'LL NEED TO BE SUCCESSFUL IN THE ROLE

• High school diploma or equivalent required.
• A minimum 2 years’ experience in the insurance industry with a focus on personal lines of coverage.
• Strong negotiator, avid problem solver and works well with different personalities to ensure sale.
• Working knowledge of insurance markets, products and usages is necessary, as well as insurance rating and underwriting procedures.
• Working knowledge of coverage options and industry operations.
• Outstanding interpersonal and communications skills are required to explain complex issues, receive and interpret information and respond appropriately.
• Must be able to understand and interpret abstract and complex information.
• Proficient skills in Microsoft Office (primarily Excel, PowerPoint and Word).  Must be computer literate with the ability to learn new software applications.
• Ability to prioritize and handle multiple tasks in a demanding work environment.
• Willingness to adhere to all principles of confidentiality.
• Ability to work independently and as a team.
• Ability to show initiative, good judgment, and resourcefulness.
• Ability to advise clients concerning their insurance needs.
• Ability to calculate and perform mathematical functions.

WHY CHOOSE RELATION?

• Competitive pay.
• A safe and healthy work environment provided by our robust benefit program including family health and wellness programs, 401K, employee assistance programs, paid time off, paid holidays and more.  
• Career advancement and development opportunities.
• Paid training and continuing education to obtain/maintain your insurance license.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Relation, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is presented within this posting. 

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.