As a Customer Support Chemist, you will be a technical professional to perform independently by planning and executing specific phases of a project. You will support trouble shooting for production or customer line. The focus area will be adhesive and sealants. Your working location will be in PPG Tianjin plant, Tianjin, China.

Key Responsibilities

• Optimize existing products through targeted improvements and leverage our technology platform to effectively scale and promote them to customers.
• Conduct development work in the adhesive segment, focusing on formulations, applications, and testing for adhesives such as rubber-based and PVC types.
• Collaborate with regional and global labs on the development and improvement of all formulations.
• Issue and update the related technical documents.
• Support troubleshooting for production or customer lines. Travel to customer sites or other PPG sites may be necessary.
• Maintain results through written and verbal summaries, reports, test drill presentations, and project updates.
• Maintain EHS compliance and keep the laboratory in a tidy, organized state.

Qualifications

• Master's degree in chemistry or related field with 6+ years of experience in automotive coating or adhesive formulation development, and 3+ years of experience in adhesive formulation or rubber-based systems preferred.
• Prior experience in customer development work is preferred: product approval, customer complaint handling, and manufacturing support.
• Strong communication skills in English (both written and verbal) to interact with global teams and customers.
• Preferred qualifications: Good at communication, creative thinking, good logical thinking, good presentation skills

About us: 

PPG: WE PROTECT AND BEAUTIFY THE WORLD® 

Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit www.ppg.com and follow @PPG on X. 

The PPG Way 2030  

We are customer champions 

Proactive. Bold. Trustworthy. Everything we do starts with our customers. We listen, move fast and don’t stop until we solve their biggest challenges. When our customers win, we all grow. 

We act with purpose and speed 

Agile. Data-driven. Empowered. We take smart risks to stay ahead of the competition. We work proactively with agility, using quality data to develop solutions that create value.  

We are excellent operators 

Productive. Collaborative. Accountable. No matter our role, we identify problems, take ownership and always bring solutions. We are both proactive and responsive to drive continuous improvement and deliver results. We support our frontline, the faces of PPG to our customers.   

We compete to win 

Future-focused. Driven. Ambitious. We are passionate about growing our business and winning with our customers. We deliver results, embrace new technologies and leverage agility and speed as strengths. 

We are PPG proud 

Strong. United. Passionate. We work safely, act with integrity and value our diverse perspectives. We celebrate achievements and take pride in the positive impact we create together to protect and beautify the world. 

At PPG we use AI in the hiring process to make the process more efficient. AI tools do not make hiring decisions. You can learn more by going to  https://careers.ppg.com/us/en/candidate-resources.  

PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression.  

If you need an adjustment due to a disability, please email [email protected]. 

PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.  
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.  Benefits will be discussed with you by your recruiter during the hiring process. 

PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.