Palisades Tahoe

We share the spirit of these legendary mountains with the world. 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Job Summary: Provides an engaging customer experience through friendly and efficient service. Demonstrates excellent customer service, provides product knowledge to the customer, and maintains the stores appearance.

Applicants must be at least 18 years of age.

Hourly:

The base hourly pay range below represents the low and high end of the Palisades Tahoe Resort, LLC’s hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Palisades Tahoe Resort, LLC’s total compensation package for employees. Other rewards may include short-term and long-term incentives and many region-specific benefits.

Base hourly pay range: $20.00- $23.00 per hour

A Great Job and Benefits to Match:

• Free skiing + riding privileges to 17 iconic resorts including Palisades Tahoe, Mammoth Mountain, Steamboat, Solitude and more! 
• Healthcare options for both Seasonal & Year-Round employees 
• Generous discounts on outdoor gear, apparel, etc. 
• 401(k) plan with generous company match 
• Free and discounted lift tickets 
• 25%-50% discount at Food & Beverage locations at Palisades & Alpine 
• 40% discount at Palisades Tahoe operated retail stores, including The North Face, Patagonia, Oakley, and more! 
• Employee Assistance Program (EAP)

Essential Job Responsibilities/Duties/Tasks include the following; other duties may be assigned:

• Provide top-quality customer service at all times.
• Greet customers promptly and courteously.
• Assist customers in locating items.
• Identify customer needs and provide appropriate service.
• Offer accurate product information.
• Operate the cash register accurately.
• Restock products as needed.
• Perform merchandising tasks.
• Maintain a clean and organized store environment.

Competencies and Job Requirements:

• Effective communication (oral & written).
• Strong customer service & safety awareness.
• Ability to follow instructions.
• Neat and clean appearance per company standards.
• Punctuality.
• Teamwork.
• Ability to work accurately in a fast-paced environment.
• Stand for up to 8 hours a day.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to walk, talk, see, and hear. Must be capable of walking or standing 80% or more of a normal 8 hour work shift. Must be capable of occasionally carrying, lifting, pushing or pulling up to 25lbs. Must capable of occasionally squatting, bending, kneeling, reaching, and balancing, able to climb ladders and shovel snow. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perceptions and the ability to adjust focus.

Working Conditions:

Indoor/Outdoor: While performing the duties of this job, the employee may be exposed to outside weather conditions.

Hazardous Materials/Noise: The noise level in the work place is usually moderate.

Equipment Used in Job: POS system

Education and Experience:

• Required: High School Diploma or GED, 1-3 months of customer service or related experience.
• Preferred: Knowledge of North Face, Oakley, Patagonia, and ski/snowboard brands; POS system experience.

A Motor Vehicle Record review may be required as part of your job.

For information on Alterra Mountain Company’s Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at www.alterramtnco.com/social-responsibility.  Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce.