Job Description:

Restaurant Supervisor

Location: Richmond Village, Evesham Road, Evesham, WR11 4TY

Salary: £29,221 per annum

Contract: Permanent - Full Time 40 hrs 5 shifts a week to include some weekends

Shift Pattern: 11.30am - 7.30pm

We make health happen

Here at Bupa, we’re here for people when they need us most. At Richmond Villages, we create friendly, welcoming communities where residents can enjoy their independence, feel part of village life and experience great hospitality every day.

Are you a passionate and driven hospitality leader looking for your next challenge?

At Richmond Village Wood Norton, we pride ourselves on delivering exceptional dining experiences within a warm, community-focused environment — and we’re now looking for a Restaurant Supervisor to lead our front of house team.

This is a fantastic opportunity to lead a thriving hospitality operation, where quality, service, and resident experience are at the heart of everything we do.

If you’re ready to lead a team, make an impact, and be part of something special — we’d love to hear from you!

You’ll help us make health happen by:

• Managing and optimising staff rotas, always ensuring effective cover while working within agreed budgets
• Leading, recruiting, and developing a high-performing front of house team, maintaining Richmond Villages’ high standards
• Overseeing all daily restaurant operations, delivering an exceptional experience across dining, bar, and room service
• Planning and delivering events and functions, maximising the use of village spaces to drive engagement and revenue
• Building relationships with local businesses and organisations to increase external bookings and revenue opportunities
• Working collaboratively with marketing to promote events, functions, and dining experiences
• Working closely with the kitchen and wider teams to ensure seamless service and a consistent guest & resident experience
• Managing dietary, allergen, and alternative meal requirements safely and effectively

Key Skills / Qualifications needed for this role:

You’ll have experience of leading or supervising a team in a hospitality or catering environment, you are self-motivated and a great communicator, you’ll develop relationships with our residents, always using a person-centred approach. Organised and flexible with a professional attitude, you’re a great team player but can also work under your own initiative. Always leading by example, you know the importance of creating and delivering an excellent hospitality experience.

Because we care for vulnerable people, we’ll need you to complete a DBS check as part of the recruitment process. Bupa will cover the cost of this (£40).

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

• My Healthcare - Quick, easy access to support, advice, and treatment for a variety of health-related issues, including remote GP, physiotherapy, and mental health support – all available from one phone number 24/7.
• Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350
• We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences. 
• Free meal with every shift
• Holidays - 20 days + Bank Holidays
• Long Service - For every milestone at Bupa we will reward you with ecards, extra holidays and money!
• Interest- free annual travel Loan to enable the purchase of public transport annual season tickets.
• Wagestream - Have early access up to 40% of your earned wages within minutes.
• We offer a range of Bupa pension plans – Find out more on our career site
• Parental Leave - We have schemes for adoption, birth parents and co parents - Find out more on our career site
• Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health.
• Access to discounts at a wide variety of gyms and fitness facilities across the UK

Why Bupa?

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve.  That’s why we especially encourage applications from people with diverse backgrounds and experiences. 

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. 

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