About the Role

We are looking for a committed Relationship Manager to join our team at RHB Bank. In this role, you’ll support business development efforts, build client networks, manage a corporate loan portfolio, and help deliver tailored banking solutions. You’ll play an important part in identifying opportunities, maintaining loan quality, and supporting account growth.

Primary Objective

• Manage the business development plan for an assigned Corporate Loan Portfolio.
• Service and strengthen existing relationships of the assigned Corporate Loan Portfolio.
• Cross-selling of Bank and other RHB Group’s products.
• Proactively manage loan portfolio and protect loan quality

Key Responsibilities

• Manage the lending process cycle, submission of call visits, timely submission of financials and related documents, track covenants.
• Prepare credit proposals and letters of offers.
• Timely periodic reviews of assigned portfolio.
• Liaise with products partners across the Bank to bring appropriate product and services to maximize risk adjusted returns.
• Managing the inter-divisional relationships to assist in delivering good customer service.
• Delivers excellent service standard and trouble shoots problems & complaints from clients.

Scope & Complexity

• Proactive management and grow the assigned portfolio of corporate loans. Increase depth of relationship and provide holistic solutions to meet customers’ needs.
• Maximize risk adjusted returns (RAROC/ROA) from the assigned portfolio in line with agreed business plan.
• Builds a wide client network and timely initiate prospect and assess opportunities/needs for new clients/accounts.
• Timely periodic review of the assigned portfolio.
• Undertake timely assessment on any relevant adverse market news and /or unsatisfactory account conduct which may affect the credit profile of the borrowers.

Problem-Solving

• Delivers excellent service standard and trouble shoots problems & complaints from clients.

Interpersonal Skills

• “First-to-know” with regards to corporate market development by maintaining regular customer visitation/contacts.
• Participate in account planning with Client Coverage Team and collaborate with other product partners where appropriate.
• Group Corporate Banking’s principal liaison officer for the assigned portfolio for cross selling contacts and external parties.

Others

• Cross-referral to other product partners across the RHB Group

What we’re looking for

• Degree in business, finance, economics, or a related field.
• Strong interest in corporate banking and client relationship management.
• Good analytical, communication, and networking skills.
• Ability to work proactively and manage multiple responsibilities.
• Strong customer service mindset with the ability to build long-term relationships.