About the company

Steamship Mutual is a P&I insurance company, with 250 employees worldwide. The main office is based near Liverpool Street station, London. We have offices in Bermuda, Brazil, Cyprus, Greece, Hong Kong, New York, Japan, and Singapore.

Overall Job Purpose: 

Responsibility to provide Reinsurance service and general support to the Reinsurance team.

Requirements

Key Responsibilities:

• To assist the Head of Reinsurance and the Chief Underwriting Officer with data analytics on claims trends across claim categories, vessel types, and geographical locations.
• To assist the Reinsurance team with claims and premium declarations to reinsurers, premium payments, and claim recoveries.
• To assist with Pool claims declarations.
• To ensure that all correspondence and documentation, whether received or sent, assigned to the particular individual is promptly and correctly filed in accordance with the agreed working practices.
• Provide support in all Reinsurance matters as directed in accordance with Company procedures.
• Provide support to the Claims and Underwriting teams as required.
• To compose accurate and professional business correspondence.
• To respond to all telephone enquires promptly and courteously.
• To contribute to continuous development of Company procedures and systems.
• To carry out any other duties that are within the scope of personal skills and abilities whenever reasonably instructed.
• To attend appropriate training and to develop relevant knowledge and skills.
• The role will include pool data entry (both claim details and the issuance of recovery statements) using the Group’s Data Collection Portal and reconciliation reports (run from Business Objects) Reviewing claim recovery amounts and invoicing where necessary.
• Certain Ledger Keeper duties including making payments to other Clubs / Reinsurance Brokers and the allocation of incoming cash.
• Monthly statements of account upkeep and liaising with other P&I Club’s / Reinsurance Brokers with regards to the agreement of payment amounts. Attending International Group
• Meetings in respect of the Working Group to discuss enhancing the Groups Data Collection Portal.
• Systems to be used and to have training on, will be Business Objects, Coda (Accounts systems) SSM Reinsurance / Underwriting / Claims systems.

Person Specification:

• Advanced knowledge of Microsoft Excel spreadsheets is a requirement.
• Good communication and interpersonal skills across at all levels, both written and orally.
• Flexible team player and ability to work on own initiative but sufficient judgement to know when to refer to Manager.
• Good self-motivation and ability to be adaptable to a changing environment.
• Proactive outlook in setting and prioritising work and meeting deadlines.
• Good organisational skills and attention to detail.
• Good working knowledge of Microsoft (Including Excel)

Benefits

What you will get:

•  Joining our collaborative, supportive and friendly working environment, you will enjoy a rewarding career with the opportunity to build on your existing skills and knowledge.
• We offer great work life balance initiatives, including competitive hybrid working policy.
• Clear and transparent career pathway – offering you continued support with enhancing your skills and creating employment development opportunities.
• We offer free educational access to the Protection & Indemnity Qualification, created by the International Group of P&I Clubs.
• An attractive benefits package which includes private healthcare.
• We also provide competitive health subsidy, and access to our comprehensive wellbeing and savings programme throughout the year, to create an environment that supports everyone’s mental and physical health.

Company Values 

Mutuality - ensuring fairness amongst Club Members

Integrity - upholding high ethical, legal, and regulatory standards

Safety and Sustainability - contributing to safety of life at sea and the preservation of the environment.

Transparency - building strong relationships based on trust and open communication.

Excellence - enabling our people to realise their full potential as team members, industry experts, leaders, and managers.

Collaborative - embracing flexibility, diversity, and inclusivity.

**Steamship Insurance Management Services Ltd is committed to providing a great service to all our members. We pride ourselves on offering a people-centred culture that provides mutual respect and support for all our staff, and we welcome and encourage you to apply**