At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

 

How will you make an impact?

Represent the Quality function by providing technical support and leadership for quality systems, manufacturing processes, supplier quality, customer quality concerns, and corrective action initiatives. Drive continuous improvement efforts, support compliance requirements, and collaborate across multiple functions to ensure the highest levels of product quality and customer satisfaction.

What will you do?

• Develop and maintain Quality Assurance (QA) plans and process routings that accurately reflect operational activities and requirements.
• Support quoting activities through participation in process design, development, and implementation efforts.
• Evaluate and improve inspection processes through the development of inspection aids, work instructions, and inspection guidelines.
• Support training programs through the development and delivery of specialized quality training for applicable functions.
• Conduct periodic reviews and maintenance of quality documentation and records.
• Develop and maintain systems for document storage, organization, and accessibility.
• Review customer and supplier discrepancies and coordinate corrective and preventive action activities.
• Track and monitor corrective action effectiveness and closure.
• Perform trend analysis of defects originating from customers, suppliers, and internal manufacturing operations.
• Participate in vendor surveys and supplier quality assessments as required.
• Partner proactively with suppliers to support process improvements and quality enhancements.
• Ensure compliance with company policies, procedures, and quality management system requirements.
• Support adherence to ISO, EN4600, GMP, and other applicable regulatory or quality standards.
• Monitor departmental quality activities and provide technical guidance to Quality Engineering personnel.
• Provide technical support to customers regarding quality-related issues and concerns.
• Utilize Statistical Process Control (SPC) data and corrective action tracking systems to drive quality improvements.
• Create and implement meetings, procedures, and team-based initiatives that support corrective and preventive action programs.
• Serve as the primary liaison between Jabil, customers, and suppliers regarding quality-related issues.
• Support continuous improvement initiatives across manufacturing and quality systems.
• Improve technical support capabilities within the Quality organization.
• Adhere to all safety and health rules and regulations associated with this position.
• Comply with all procedures within the company security policy.
• May perform other duties and responsibilities as assigned.

How will you get here?

Education:

• Bachelor's degree required.
• Degree in Quality, Engineering, Manufacturing, Industrial Technology, or a related technical field preferred.

Experience:

• Minimum of two years of related experience in Quality Engineering, Quality Assurance, Manufacturing Engineering, Supplier Quality, or a related field.
• Experience supporting manufacturing, quality systems, or continuous improvement initiatives preferred.
• Experience working with corrective and preventive action programs preferred.

Knowledge, Skills, Abilities:

• Knowledge of Quality Assurance and Quality Engineering principles.
• Understanding of manufacturing processes, product quality requirements, and quality management systems.
• Experience developing and maintaining QA plans, process routings, and quality documentation.
• Knowledge of corrective and preventive action methodologies.
• Familiarity with Statistical Process Control (SPC) tools and quality data analysis techniques.
• Ability to investigate defects, identify root causes, and implement corrective actions.
• Experience conducting trend analysis and interpreting quality performance metrics.
• Knowledge of supplier quality management and supplier performance improvement practices.
• Ability to evaluate inspection processes and develop inspection instructions and quality aids.
• Understanding of ISO, EN4600, GMP, and other quality system requirements.
• Strong analytical and problem-solving skills.
• Ability to manage multiple projects and priorities simultaneously.
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Ability to effectively communicate with customers, suppliers, manufacturing teams, and leadership.
• Ability to develop and deliver technical training programs.
• Strong collaboration and relationship-building skills.
• Proficiency with Microsoft Office applications and quality management software systems.
• Ability to interpret technical drawings, specifications, procedures, and customer requirements.
• Ability to work independently and collaboratively in a fast-paced manufacturing environment.
• U.S. Citizenship required for site-specific security clearance.

Preferred Qualifications:

• Bachelor's degree in Engineering, Quality, Manufacturing, or a related technical discipline.
• Experience supporting ISO-compliant quality management systems.
• Experience with SPC, CAPA, Root Cause Analysis, FMEA, and Continuous Improvement methodologies.
• Experience working directly with customers and suppliers on quality-related issues.
• Experience in electronics manufacturing, aerospace, defense, medical device, or other regulated industries.
• ASQ certifications such as Certified Quality Engineer (CQE) or Certified Quality Auditor (CQA) preferred.
• Experience leading quality improvement projects and cross-functional initiatives.
• Knowledge of Lean Manufacturing and Six Sigma methodologies.

What Can Jabil Offer You?

Along with growth, stability, and the opportunity to be challenged, Jabil offers a competitive benefits package that includes:

• Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options
• 401K Match
• Employee Stock Purchase Plan
• Paid Time Off
• Tuition Reimbursement
• Life, AD&D, and Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Pet Insurance
• Adoption Assistance
• Annual Merit Increases
• Community Volunteer Opportunities

 

 

BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver’s license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (www.ic3.gov), the Federal Trade Commission identity theft hotline (www.identitytheft.gov) and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.

 

Accessibility Accommodation  

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com or calling 727-803-7988 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

 

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