Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It With Pride.

You lead the plan-do-check-act (PDCA) process of the site quality management system and report results to the quality section manager.

How you will contribute

You will support elements of the site’s quality system, including internal documentation and change management control including quality policies amendments and registration of internal and external documentation, internal audits, effective PDCA cycles and CAPA system management and management review. In addition, you will coordinate the eQCMS bi-annual review, handle consumer complaints from start to finish, and serve as a key contact for food regulatory agency inspection and contacts management.

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

• Relevant experience in a laboratory.
• Working efficiently on a team
• Flexibility and adaptability to meet customer/business requirements
• Attending to detail and following written instructions
• Communicating effectively, verbally and in writing
• Project management and working on multiple activities at the same time
• MS office applications

More about this role

What you need to know about this position:

Join our Mission to Lead the Future of Snacking. Make It with Pride.

You are a Quality Engineer responsible for developing, implementing, and maintaining quality control systems across our manufacturing operations. You ensure that all products meet our rigorous quality standards, food safety requirements, and customer expectations. You work collaboratively with production teams, suppliers, and cross-functional departments to identify and eliminate quality issues, drive continuous improvement, and support plant objectives. In this role, you report to the Quality Manager with dotted line responsibility to corporate quality.

What extra ingredients you will bring:

• Developing and implementing quality control procedures, processes, and systems aligned with MDLZ standards and regulatory requirements
• Monitoring and evaluating product quality throughout the production process using appropriate testing and inspection methods
• Conducting regular quality control inspections to identify defects, inconsistencies, and non-conformances
• Analyzing quality data, control reports, and metrics to identify trends and implement preventive and corrective actions
• Collaborating with production line leaders and function heads to address identified quality issues and drive resolution
• Assisting in the development of new products and conducting comprehensive quality assessments
• Developing and maintaining quality control documentation, including standard operating procedures, work instructions, and quality control forms
• Training and educating production employees on quality control procedures, standards, and best practices
• Collaborating with suppliers and vendors to ensure their products and services meet MDLZ quality standards
• Supporting crisis management and quality incident response to protect company reputation and customer safety
• Participating in continuous improvement initiatives and lean/six sigma projects
  

Education / Certifications:

• Bachelor's degree in mechanical engineering, Chemical Engineering, Biochemistry, Pharmacy, or related field
• Preferred certifications: ISO 9001 Lead Auditor, Six Sigma Green Belt, or Food Safety certification (FSSC 22000, HACCP)
  

Job specific requirements:

• Minimum 1–2 years of relevant experience in quality assurance, manufacturing, or related technical operations
• Proficiency with quality management systems and statistical analysis tools
• good knowledge of food safety and quality standards applicable to the snacking industry
• Ability to work in a fast-paced manufacturing environment and manage multiple priorities
• Excellent written and verbal communication skills in English 
  

Travel requirements:

None

Work schedule:

Full-Time

Business Unit Summary

Mondelēz International in the Middle East, North Africa and Pakistan serves the Middle East and Africa markets as well as Australia, New Zealand, the UK and Canada. Headquartered in Dubai, UAE, we have more than 2600 employees working across seven plants and six commercial offices; we make, bake, sell and deliver our products to customers. We are market leaders in key snacking categories with iconic global and local brands including Cadbury Dairy Milk chocolate, Milka, Oreo and belVita biscuits, Barni Cakes,Tang powdered beverage, Chiclets and Trident gum and Halls candy. 

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type