POSITION SUMMARY:

The Quality Supervisor oversees day-to-day quality assurance and quality control activities within the manufacturing operation. This role provides frontline leadership to Quality team members, ensures adherence to established quality systems and standard work, and supports continuous improvement initiatives to maintain product quality, regulatory compliance, and customer satisfaction.

ESSENTIAL FUNCTIONS:

• Supervises daily Quality operations, including inspection, auditing, and documentation activities, to ensure compliance with internal quality standards and external requirements.
• Leads, coaches, and develops Quality team members through training, performance feedback, and adherence to standard work practices.
• Supports the implementation, maintenance, and continuous improvement of the local Quality Management System in alignment with organizational objectives.
• Partners with Operations, Engineering, and Supply Chain to identify quality risks, investigate nonconformances, and implement effective corrective and preventive actions.
• Monitors and reports key quality metrics, escalates issues that may negatively impact product quality, and assists in developing solutions.
• Participates in Continuous Improvement, Lean, and Kaizen activities to drive waste reduction, process consistency, and improved product quality.
• ALL OTHER DUTIES AS ASSIGNED

EXPERIENCE/QUALIFICATIONS:

• Minimum Degree Required:    High School Diploma or Equivalent
• Preferred Degree:  Bachelor's Degree in Quality, Engineering, or related field (if applicable)
• Certificate(s) or License(s): ASQ certification, Six Sigma Yellow/Green Belt, or similar quality-related certification preferred
• Years of experience:  Minimum of 2 years of experience in a Quality or manufacturing environment. Prior experience leading or directing the work of others preferred

KNOWLEDGE, SKILLS, AND ABILITY:

• Working knowledge of manufacturing processes and production operations
• Familiarity with Quality tools and methodologies, including root cause analysis, corrective action, SPC, and basic auditing practices
• Understanding of Continuous Improvement, Lean, and Kaizen principles
• Strong verbal, written, and computer skills
• Ability to lead, coach, and motivate team members in a fast-paced manufacturing environment
• Strong problem-solving skills and attention to detail
• Ability to work cross-functionally and communicate effectively with multiple levels of the organization

TRAVEL REQUIREMENTS:

• Minimal, including occasional travel to other WRMG facilities as needed.

PHYSICAL REQUIREMENTS:

Regularly walks, stands, and does computer work.

Occasionally sits and lifts up to 50 lbs.

  Additional Physical Requirements

• Occasional bending, reaching, and working in a manufacturing environment

INDEPENDENT JUDGEMENT:

Performs duties within scope of general company policies, procedures, and objectives. Analyzes problems and performs needs assessments. Uses judgment in adapting broad guidelines to achieve desired result. Regular exercise of independent judgment within accepted practices. Makes recommendations that affect policies, procedures, and practices.

Full Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!

• Medical
• Dental
• Vision
• Health Savings Account
• Flexible Spending Account
• Voluntary benefits
• 401k Retirement Savings
• Paid holidays
• Paid vacation
• Paid sick time
• Bass Pro Cares Fund
• And more!

Bass Pro Shops is an equal opportunity employer.  Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

Reasonable Accommodations

Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at [email protected].