What you will do

The primary responsibility for this role is to lead Building Management System global projects detailed engineering as per country specific standards from India center of excellence. Independent execution of project throughout the lifecycle, handle first level escalation. Follow processes, maintain required quality standards and on time deliveries to ensure customer satisfaction.

Position Summary

Responsible for ensuring JCI’s Business service meets the established standards of quality including reliability, usability and performance.

Responsibilities

• Coordinate Quality related training to the team to meet Quality Standards.
• Coordinate & support the company’s quality program, including the implementation of ISO9001 systems and procedures.
• Support in devising procedures and directions for recording and reporting quality data.
• Compile quality control reports, create statistical process control metrics, manage non-conformity reports and recommend continuous improvement activities.
• Prepare & share monthly report capturing summary of Quality issues to Program Manager.
• Implement & Monitor quality control and inspection procedures.
• Manage internal audits and other quality assurance activities
• Coordinate with operations team and conduct Product audit in the customer location compliance to legal & application standards.
• Identify, Develop, Implement & Monitor quality assurance metrics; analyze and report trends to Program Manager
• Continuously Monitor Project KPI’s to drive Continuous Improvement Initiatives.
• Support Design & Operations Managers to resolve any customer complaints.
• Assist in Risk Management activities, FMEAs and ensure compliance to standards and regulations
• Assist in the failure investigation of product complaint and CAPA activities.

Education & Experience

• Bachelor’s Degree with minimum 4 - 8 years of experience in the field of Mechanical / Electrical.
• Min. 3 yrs. experience in Quality Management activities.
• Proven experience in driving Quality Training Programs.
• Experience in Product / Process Audits.
• Experience in Six Sigma Tools & Techniques
• Experience in working with problem solving tools like, Fish bone diagram, 8D etc.
• Good oral, written and presentation skills
• Customer focus and service oriented.
• Excellent interpersonal skills and able to develop strong working relationships inside and outside the enterprise.
• Excellent people skills, persuasive and assertive character.