Quality Assurance (QA) Operator – Chilled

Nightshift- Sunday-Thursday 10PM-6.30AM

Location: Airdrie
Department: Chilled Operations
Reporting To: QA Team Leader

About the Role

An exciting opportunity has arisen for a Quality Assurance (QA) Operator to join our Chilled division. Reporting to the QA Team Leader, you will play a key role in ensuring that all products are manufactured to the correct quality, safety, and customer specifications.

Working closely with Production, Hygiene, and Technical teams, you will help drive a culture of quality and food safety, ensuring products are produced right first time while maintaining compliance with company standards, customer requirements, HACCP principles, and audit expectations.

Key Responsibilities

• Carry out quality checks throughout the production process to ensure products meet agreed specifications.
• Monitor and verify product quality, weight, labelling, packaging, and presentation standards.
• Conduct routine inspections and record findings accurately using company systems and documentation.
• Support production teams in achieving right first time manufacturing standards.
• Ensure compliance with Albert Bartlett food safety, quality, and hygiene standards.
• Monitor Critical Control Points (CCPs) and quality control checks in line with HACCP requirements.
• Report any quality, food safety, legality, or compliance concerns immediately to the relevant manager.
• Assist with product holds, investigations, non-conformances, and corrective actions when required.
• Support internal audits, customer visits, and third-party inspections.
• Maintain accurate records to demonstrate due diligence and traceability.
• Work collaboratively with Production, Engineering, Hygiene, and Technical teams to drive continuous improvement.
• Promote and maintain high standards of GMP (Good Manufacturing Practice) and housekeeping across the site.

If you have a keen eye for detail and are passionate about food quality and safety, we'd love to hear from you.

Requirements

• Previous experience within a food manufacturing or FMCG environment.
• Good understanding of food safety and quality standards.
• Strong attention to detail and ability to identify product defects or non-conformances.
• Good communication skills and confidence working with production teams.
• Ability to complete paperwork accurately and maintain records.
• Flexible approach to working hours and shift patterns.
• Previous QA, QC, or Technical experience within chilled food manufacturing.
• Knowledge of HACCP, GMP, and food safety systems.
• Experience of customer standards and audit requirements (BRCGS, retailer standards).
• Basic IT skills and experience using quality management systems.

Benefits

• Long Service Awards
• Employee of the Month & On the Spot Awards
• Discounted Staff Sales
• Life Assurance
• Access to Free Wellbeing Services (inc. counselling and financial advice).
• Retailer Discount Scheme
• Cycle to Work Scheme
• Wellbeing & Engagement Events throughout the year
• Free Parking