Sandvik Mining is a global leading supplier in equipment and tools, parts, service and technical solutions for the mining and infrastructure industries. Applications include rock drilling, rock cutting, loading and hauling, tunnelling and quarrying. We are proud to be recognized on the Forbes Top 50 Global Employers List.

The Role:

To get customer satisfaction by installing, repairing, inspecting and commissioning service, considering economical and other aspects. Problem solving by using of approaches, tools, techniques for recognizing, operational or process problems; ability to apply this knowledge appropriately in different kinds of situations. Knowledge of the tasks, tools and procedures associated with providing technical support to the sales team and prospective customers.

Key Performance Areas:

• Pre delivery inspections to ensure machine complies to OEM standards as well as order on works requirements
• Machine testing
• On-site commissioning of Machines which includes:

- customer training on use of electronic and paper manuals

- hand over of commissioning data pack

- monitoring of machine over an appropriate period to ensure that it performs to OEM and   customer expectations

• Commissioning report for Account Manager and Customer (Site Conditions, Asset Performance, Site Production/Maintenance Risks)
• Develop Smart Services
• Provide on-site technical assistance to resolve issues during commissioning
• Process warranty claims in the event of any failure that occurs during PDI or Commissioning
• Ensure that machine delivers to OEM specified production standards
• Routine review of information packs that are supplied as part of commissioning to ensure they are technically appropriate
• Assist workshops/field service/Asset Agreement during times of low work load in commissioning team
• Machine Audits

 Your Profile:

• Grade 12 (Matric) or equivalent qualification
• Trade Certificate of Competence -  Diesel Mechanic, Auto Electrical, Millwright
• 4 years experience with Mechanised Mining Equipment
• Underground mining environment, maintaining of earth moving equipment
• Code 08 license
• Full physical & medical certificate to work in mining environment

Required Competencies:

• Knowledge of Product Line
• Engineering Drawings and Schematics
• Understand how to use Product Manuals
• Computer Literacy
• Effective Communication
• Customer Interaction
• Employee Health and Safety
• Report Writing
• Fault Finding
• Root Cause Analysis
• Attention to Detail
• Business Acumen

Other:

This position will require extensive travelling and living out

This position will require the incumbent to work occasional unplanned overtime

How to apply

Please apply online through Workday (ESS), or access the Sandvik website www.home.sandvik/en/careers

Applications close: 9 November 2026

Sandvik is an equal opportunity employer, striving for practices and programs that are bias free and in which employees are treated fairly to ensure fair opportunity​ with the best outcome for every individual securing no discrimination on grounds including but not limited to, age, gender, gender expression, race, ethnicity, language, religion, sexual orientation, or disability.​ To ensure an inclusive, equitable and diverse work environment where people can develop and perform well, our focus areas are: great leadership, lifelong learning & development, career opportunities & open job market and safe & fair work environment.