Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Job Summary:
We are seeking a seasoned Senior Project or Program Manager with deep expertise in managing complex client engagements, particularly within the banking industry, to join our dynamic team. This role is ideal for a strategic leader who excels in managing large-scale projects, building strong executive relationships, and driving successful outcomes through effective governance, risk management, and stakeholder engagement.

Key Responsibilities:

• Serve as the primary point of contact and trusted advisor to executive sponsors, owning the client relationship across complex engagements or multiple concurrent programs.
• Lead and facilitate executive-level discussions, ensuring alignment across business and technology stakeholders.
• Drive full project lifecycle delivery, including planning, execution, and delivery of banking conversion initiatives and M&A activities.
• Oversee program governance including risk management, schedule oversight, and issue/action tracking to ensure timely and successful delivery.
• Provide strategic and objective feedback to clients, holding all parties accountable and maintaining momentum throughout the engagement.
• Manage and mentor multiple sub-project managers (internal and external) to ensure consistent project execution and alignment with overall program goals.
• Leverage strong knowledge of bank operations to guide conversations, identify impacts, and shape solutions—while detailed functional expertise is not required, a working knowledge is beneficial.
• Have an in-depth understanding of the technical ecosystems that most institutions rely on to operate. While specific core provider knowledge is helpful, understanding should be core agnostic.

Qualifications:

• 10+ years of project or program management experience, ideally in banking or financial services.
• Proven experience leading conversion projects and M&A integrations.
• Exceptional stakeholder management skills, with a demonstrated ability to build relationships at the executive level.
• Deep understanding of program-level risk, issue, and schedule management.
• Ability to manage multiple workstreams and adapt to dynamic client environments.
• PMP or similar certification preferred.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, Vermont, Virginia, Maine or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact [email protected]. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.