Position Summary

Role and Responsibilities

Project Planning and Management:

• Develop detailed project plans, including timelines, milestones, budgets, and resource requirements for Samsung Online initiatives.
• Manage end-to-end project execution, including initiatives like checkout enhancement, UI/UX improvements, and system upgrades.
• Proactively monitor project progress, identify risks or roadblocks, and implement corrective actions as needed to keep projects on track.

UAT and Technical Issue Management:

• Oversee and coordinate User Acceptance Testing (UAT) to validate deliverables for projects such as checkout enhancement and UI/UX improvements.
• Work closely with technical teams to create, manage, and track JIRA tickets for system bugs, enhancements, and resolution of project-related issues.
• Ensure thorough testing and quality assurance to achieve seamless project implementation.

Operational Excellence and Process Improvement:

• Maintain comprehensive project documentation, including SOPs, workflows, and project status updates, to drive clarity and alignment across teams.
• Analyze project outcomes and identify areas for continuous improvement to enhance efficiency and effectiveness in future projects.
• Ensure adherence to project governance frameworks and best practices, delivering projects within agreed scope, timeline, and budget.

Reporting:

• Prepare and deliver clear and concise project reports and presentations for stakeholders and senior management.

Collaboration and Communication:

• Serve as the central point of contact for all project stakeholders, facilitating seamless communication across internal teams and external partners.
• Build strong working relationships across functions, ensuring alignment on project priorities, milestones, and business objectives.
• Provide regular updates to senior management on project progress, performance metrics, and key milestones.

Skills and Qualifications

• Bachelor’s degree in Business Analytics, Economics, Finance, Marketing, or a related field.
• Minimum 4-5 years of relevant experience in project management, preferably in eCommerce, Consulting, or Consumer Electronics industries.
• Proven experience working within a PMO environment, with a strong understanding of project governance frameworks and processes.
• Proficiency in project management tools such as Jira, Confluence, Trello, or Microsoft Project for tracking, reporting, and issue management.
• Strong organizational and time management skills, with the ability to prioritize and manage multiple projects simultaneously.
• Proficient in Microsoft Office.
• Excellent problem-solving and analytical abilities to identify issues, develop solutions, and drive project outcomes.
• Highly systematic, detail-oriented, and results-driven, with a focus on project quality and on-time delivery.
• Strong interpersonal, communication, and stakeholder management skills to collaborate across global, regional, and local teams.
• Proven ability to thrive in a fast-paced, dynamic environment, with a proactive and adaptable mindset.

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