We are seeking an experienced exec to join our team and take ownership of stock management and store operations across our retail partnership. This is a key operational role that will ensure seamless delivery of point-of-sale materials and merchandise across our retail estate. 

Working across our retail partnership operations, you will manage stock inventory, handle branch queries, and oversee the stock and store module of our systems. You will deliver critical work that supports procurement teams and senior stakeholders while ensuring internal processes and systems are managed effectively. This will enable client service teams to focus on strategic client relationships and campaign delivery.

Key Responsibilities:

Stock Management:

• Process and manage stock orders efficiently
• Execute manual uploads to system databases
• Coordinate stock destructions in line with operational requirements

Store Module Management: Working closely with multiple stakeholders including:

• Store concept development teams
• Store implementation teams
• Physical estate management
• Store managers across the retail network

Point-of-Sale Operations:

• Manage reprint requests and coordinate distribution
• Oversee POS query resolution process
• Provide operational support for POS materials
• Handle allocational updates across locations

Database and Asset Management:

• Maintain and manage artwork databases
• Coordinate artwork retrieval requests
• Ensure accurate record-keeping and version control

Additional Operational Support:

• Fulfill ad-hoc merchandise requests (promotional items, non-POS materials)
• Manage team overspill work that sits outside of standard business-as-usual operations
• Respond to Media Centre queries
• Administer store access management systems

Projects:

• Manage and oversee POS project workstreams.
• Manage team overspill work that sits outside of standard business-as-usual operations

Requirements

• Strong organisational and project management skills
• Strong understanding of ITG Systems (Storyteq/media centre).
• Experience in stock management or supply chain operations
• Excellent stakeholder management abilities
• Proficiency with database and inventory management systems
• Strong attention to detail and accuracy
• Ability to manage multiple priorities in a fast-paced environment
• Excellent communication skills across all levels of the organisation

This role offers the opportunity to work at the intersection of retail operations and creative execution, ensuring that marketing materials and merchandise reach stores efficiently and effectively.

Benefits

Work’s a treat!

Perks at ITG — alongside a competitive salary, here's what you can look forward to:

• Time off that works for you — 25 days' holiday + bank holidays, a paid Wellbeing Day, flexible bank holidays to honour cultural or religious observances, and the option to buy or carry over up to 5 extra days.
• Flexibility & lifestyle — Smart Working with up to 40% from home, and after 12 months, the option to work from abroad for up to 90 days a year.
• Family & life milestones — Enhanced family friendly leave, 3 extra days for your wedding/honeymoon, and an Employee Assistance Programme whenever you need support.
• Financial perks — Pension scheme, Corporate Medical Cash Plan, electric car salary sacrifice scheme, and tax-efficient payroll giving to your favourite charities.
• Growth & recognition — Funding for professional qualifications, monthly Employee of the Month awards (£250 bonus), and referral bonuses of up to £1,500.
• Community & wellbeing — Regular Wellbeing Workshops, 30+ Wellbeing Champions, a paid Volunteer Day, and an online perks platform with discounts on top brands, days out, and gym memberships.

We Value Diversity

We champion and welcome diversity in our workforce and ensure all job applicants receive equal and fair treatment, regardless of age, race, gender or gender identity, religion, sexual orientation, disability, or nationality.

We are not only committed to increasing the visibility and recognition of talent from under-represented groups within our organisation, but the wider industry too.

At the end of the day, we make sure we take time to look after ourselves, each other, and the planet, because we’re always stronger together.

ITG have a number of community groups available to employees and exist to offer a safe space for like-minded colleagues, with shared interests to connect, socialise and check in with each other.

What next?
If you found yourself interested in knowing more, drop us your application and someone from our team will be in touch.

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