Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a successful Director Program Delivery do at Fiserv?
A successful Director Program Delivery at Fiserv leads complex delivery initiatives that advance enterprise transformation, Agile adoption, and scalable execution across technology and business teams. This role strengthens program delivery, portfolio governance, and operational discipline by partnering across product, engineering, PMO, and senior stakeholder groups. Success in this position improves execution predictability, aligns strategic priorities, and supports high-quality outcomes across global delivery programs.

What you will do?

• Lead end-to-end delivery of complex programs and initiatives, ensuring alignment to scope, timelines, budget, quality, and strategic business objectives.
• Drive Agile transformation and process improvement efforts by enhancing delivery frameworks, team operating models, planning practices, execution discipline, and governance maturity across programs and portfolios.
• Establish and maintain portfolio governance processes, including delivery reviews, risk and issue management, dependency tracking, milestone reporting, escalation frameworks, dashboards, metrics, and executive-level reporting on program health and outcomes.
• Partner with product, engineering, PMO, and senior stakeholders to prioritize initiatives, align resources, improve execution across interconnected workstreams, and support engineering delivery practices across product and technology lifecycles.
• Lead cross-functional coordination across global teams, influence stakeholders to resolve blockers and competing priorities, and contribute to PMO leadership through delivery standards, best practices, governance consistency, and continuous improvement.

What you must have?

• 10+ years of experience in delivery management, program management, portfolio management, or related roles leading complex enterprise initiatives.
• 10+ years of experience leading Agile transformation, delivery operating model improvements, or scaled delivery practices across large organizations.
• 10+ years of experience with program delivery, portfolio governance, dependency management, executive reporting, and risk management in enterprise environments.
• Bachelor’s degree or higher in Business, Information Systems, Engineering, Project Management, or a related field, or an equivalent combination of education, related experience, and/or military experience.

What would be nice to have?

• 1+ year of experience in financial services, payments, or fintech organizations.
• 1+ year of experience using portfolio reporting and work management tools such as Jira, Clarity, Azure DevOps, or similar platforms.
• 1+ relevant certification such as Certified Scrum Professional (CSP), SAFe, Project Management Professional (PMP), or equivalent certification.

Salary Range

These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact [email protected]. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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