Sobre este puesto de Product Manager – Shopify Markets, E-Commerce en Levi Strauss & Co.
Calling all originals: At Levi Strauss & Co., you can be yourself — and be part of something bigger. We’re a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit — and your future.
We are looking for a Product Manager to help evolve our e-commerce platform across emerging markets, starting with the East Asia Pacific (EAP). Based in India, you will help guide regional platform rollouts, enhance digital consumer experiences, and contribute to the growth of our e-commerce channel in emerging markets. Given the geographically diverse ecosystem, we are looking for a professional who succeeds in ambiguity with experience setting ecommerce strategies and roadmaps for several markets and cultures.
As part of the Global Product Management team, and reporting to the Emerging Markets Expansion Director, you will work closely with cross-functional teams to deliver high-quality digital commerce experiences that meet local market needs and align with global standards. You will help ship the right customer experience across the end-to-end online shopping journey. You will help shape the way in which people work with our digital shopping experience in the East Asia Pacific region, including Southeast Asia, North Asia, and Australia- New Zealand.
About the Job
E-Commerce Platform Execution
- Analyze consumer feedback and usage metrics to identify key consumer pain points
- Co-develop the product vision, Objectives and Key Results (OKRs), own the roadmap for your product area, and work closely with the stakeholders in the region, including Technical Product Manager, Solutions Architect, and the Business teams in the region. You will oversee the execution of the roadmap.
- Track results towards Goals by managing success metrics through tools, with an understanding of drivers and detractors.
- Identify the controllable input metrics for your product area to achieve sustainable growth.
- Help define the AB Test backlog and building A/B testing plans. Use insights to inform product enhancements.
- Present product plans, benefits and results to senior leadership, partners, external partners and other large audiences.
- Excel in collecting consumer data, internal data, external benchmarks, and our data.
- Assess external options (Shopify Apps) to allow certain features and capabilities required to enhance our site experience.
Collaboration
- Work with engineering, design, analytics, marketing, and commercial teams to provide cohesive product solutions.
- Track important ecommerce metrics and contribute to product roadmap updates based on evolving business and consumer needs.
- Communicate progress and updates to partners across regions and departments.
- Partner with Engineering to track performance of our sites and prioritise resolution of issues.
Shopify Rollout & Implementation
- Represent Product and Site Experience during the Shopify implementations in select markets, working with System Integrators (SIs) and local teams to ensure delivery.
- Manage daily project activities, including tracking progress, resolving issues, and ensuring readiness for go-live.
- Provide support for training and documentation to ensure smooth adoption by local teams.
About You
- 7+ years of experience in product management. E-commerce or consumer-facing digital products experience is good to have.
- Consumer-centric mindset.
- Experience supporting digital commerce rollouts in emerging or complex markets.
- Familiarity with Shopify or similar platforms and experience working with third-party tools and integrations.
- Experience using data and insights to inform product development with experience using data to guide product decisions.
- Work across time zones and cultures.
- Understanding of regional market dynamics in EAP and SAMEA is good to have.
Benefits
We put a lot of thought into our programs to provide you with a benefits package that matters. Whether it is for medical care, taking time off, improving your health or planning for retirement, we've got you covered.
Here’s a small snapshot:
- Complimentary preventive health check-up for you & your spouse
- OPD coverage
- Best-in-class leave plan including paternity & family care leaves
- Counseling sessions to prioritize mental well-being
- Exclusive discount vouchers on Levi’s products
We are an Equal Opportunity Employer committed to empowering individuals from all walks of life to achieve their professional goals with us. We actively seek and encourage applications from diverse candidates, including those with disabilities, and offer accommodations throughout the selection process upon request. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.
