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Sobre este puesto de Producer Advocate en Health Care Service Corporation

Health Care Service Corporation · Híbrido · OK - Oklahoma City

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary

Under supervision, this position is responsible for working on the phone all day in a call center to respond to telephone and written inquiries in a prompt, accurate and objective manner; conducting research on inquiries; and coordinating or handling resolution of issues. Spend approximately 90 of the scheduled time on the phone according to business needs. Referral preference given to applicants meeting testing criteria.

JOB REQUIREMENTS:
*High school diploma OR GED.
*1 year customer service experience.
*Experience evaluating customer situations, making decisions, and responding quickly to questions.
*Data entry and/or typing experience.
*Interpersonal, verbal and written communication skills and independent decision making skills.
*Analytical and organizational skills.
*Ability to spend approximately 90% of the scheduled time on the phone according to business needs and sit for long periods of time with scheduled breaks.

PREFERRED JOB REQUIREMENTS:
*6 months data entry experience in an office environment.
*Experience in accounting and/or contract management.
*Referral preference given to applicants meeting testing criteria.

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

Pay Transparency Statement:

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees.  Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards.

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

Flex employees are expected to be in the office a minimum of three days a week. Management will have discretion to modify an employee's weekly schedule for exigent circumstances.

 

HCSC Employment Statement:

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. We are a drug-free and smoke-free workplace. Employment may be contingent upon successful completion of drug screening in accordance with applicable law.

Base Pay Range

$17.75 - $28.39

Exact compensation may vary based on skills, experience, and location.

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Cómo se compara este salario de Producer

Este puesto paga $47,986/yr — por debajo de el rango típico para los puestos de Producer.

$52,220 la mediana de $91,520 $162,500

Rango típico $70,000–$124,500/yr, a partir de 391 ofertas comparables de Producer en JobsRadar (salario anualizado en USD). Ver datos salariales de Producer →

Sobre Health Care Service Corporation

HCSC is committed to diversity in the workplace and to providing equal opportunity to employees and applicants. If you are an individual with a disability or a disabled veteran and need an accommodation or assistance in either using the Careers website or completing the application process, you can call us at 1-866-977-7378 to request reasonable accommodations. Please note that only requests for accommodations in the application process will be returned. All applications, including resumes, must be submitted through HCSC's Career website on-line application process. If you have general questions regarding the status of an existing application, navigate to "candidate home" to view your job su

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