IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences, we deliver sustainable innovations that elevate everyday products.

Food Ingredients: Innovating improved nutritional profiles, better taste and texture, and greater cost efficiency to meet the needs of global food and beverage manufacturers.​

The role is based in Kunshan, Suzhou, On-site. Be part of a agile, proactive, resilient team where together we can achieve greatness and make a real impact. Your potential is our inspiration.

Where You’ll Make a Difference

• Responsible for daily import and export operations, coordinating and executing logistics across all transportation modes, including sea, air, and road.
• Prepare and review import/export shipping documents to ensure accuracy, completeness, and timely submission to forwarders and relevant stakeholders.
• Liaise with customs authorities and respond promptly to customs inspections and inquiries related to cargo packaging, labeling, specifications, composition, and compliance matters.
• Closely track shipment status and the full customs declaration process; escalate issues and drive solutions when exceptions occur.
• Manage import/export KPIs and verify logistics costs with third-party logistics providers to ensure on-time delivery at optimized cost.
• Maintain and update import/export records in relevant systems in a timely, accurate, and traceable manner.
• Continuously optimize import and export operational processes to improve efficiency and execution effectiveness.
• Handle import/export-related complaints and ensure issue closure, while working cross-functionally with Sales, PM, QFS, CSR, and other internal teams to ensure smooth daily operations.

What Makes You the Right Fit

• Experience in daily import and export operations, familiar with sea, air, and road transportation.
• Ability to prepare and review import/export shipping documents accurately and on time.
• Familiar with customs inspection and inquiry processes, with solid compliance awareness.
• Capable of tracking end-to-end I&E shipment and declaration processes and resolving issues.
• Experience working with 3PL providers, including KPI tracking and cost verification.
• Proficient in using import/export or ERP systems and maintaining accurate records.
• Strong mindset for process optimization and continuous improvement.
• Good communication skills with the ability to handle complaints and work cross-functionally.

How Would You Stand Out?

• Import/export experience in food, chemical, or FMCG industries.
• Knowledge of China customs regulations and practical clearance operations.
• Good English reading and writing skills.

Why Choose Us?

• Training opportunities.
• Learning and development programs.
• Full-paid social insurance.
• Paid annual leave and sick leave.
• Free lunch.
• Work-life balance.

We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more