Sobre este puesto de Principal Quality System Specialist - Training Delivery Lead en Medtronic
Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.
A Day in the Life
This role is part of the Quality function and supports enterprise-wide quality systems implementations across Medtronic. The team partners with business leaders, process owners, subject matter experts, and program teams to enable successful deployment of large-scale systems and digital transformation initiatives. Through training, change readiness, and implementation support, the function helps ensure employees are prepared to adopt new processes and systems while maintaining compliance with quality and regulatory requirements.This position is based in Mounds View, Minnesota and follows an onsite work model with a minimum of four days per week in the office. Up to 20% travel may be required to support implementation activities, stakeholder engagement, and deployment readiness efforts.
The Principal Quality Systems Specialist - Training Delivery Lead leads learning, training, and user readiness activities that support large-scale enterprise system implementations. This role partners across multiple functions to coordinate implementation readiness, align training deliverables to deployment timelines, and ensure employees are equipped to successfully adopt new systems and processes. The position plays a key role in mitigating deployment risk, supporting compliance requirements, and enabling successful system adoption across the organization.
Primary Responsibilities
Lead learning and implementation readiness activities for enterprise programs, including integrated plans, milestones, deliverables, dependencies, and risk management.
Partner with program teams, process owners, subject matter experts, change management, communications, vendors, and learning resources to align training deliverables with business objectives and deployment schedules.
Conduct audience analysis and role mapping to identify training needs and establish learning strategies that support user readiness.
Coordinate the development, delivery, and tracking of instructor-led training, eLearning, virtual learning, and other learning solutions.
Monitor training completion, learner readiness metrics, and implementation status to provide accurate reporting and support deployment decisions.
Apply quality system requirements to ensure training plans, records, and implementation activities remain compliant, effective, and audit-ready.
Provide guidance on quality processes, policies, and regulatory requirements to support compliant implementation and adoption activities.
Support post-launch sustainment activities, including issue resolution, reinforcement planning, and continuous improvement of learning programs.
Required Qualifications
Bachelor's degree with 7+ years of experience in Quality, Learning and Development, Quality Systems, Program Implementation, or another regulated industry environment; OR an advanced degree with 5+ years of related experience.
Preferred Qualifications
Experience supporting or leading training, learning, or user readiness initiatives for system implementations, process transformations, or enterprise programs.
Experience working within regulated environments subject to quality, compliance, or regulatory requirements.
Experience coordinating cross-functional stakeholders and managing deliverables across multiple workstreams.
Experience leading learning workstreams for large-scale system implementations such as Enterprise Resource Planning (ERP), Product Lifecycle Management (PLM), or other enterprise technology deployments.
Hands-on experience designing, developing, or managing multiple learning solutions, including instructor-led training, eLearning, and virtual learning programs.
Ability to assess the training impact of business process or system changes and translate findings into effective learning strategies and readiness plans.
Experience owning end-to-end learning program delivery from strategy and planning through execution, measurement, and sustainment.
Knowledge of Learning Management Systems (LMS), Cornerstone OnDemand (CSOD), change readiness methodologies, and training effectiveness measurement.
For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
U.S. Work Authorization & Sponsorship
At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.
Recruitment Fraud Alert
We are aware of phishing scams targeting job seekers. Please keep the following in mind:
Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses.
Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate.
If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments.
If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at [email protected].
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).
The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).
The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).
Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.
Further details are available at the link below:
Medtronic benefits and compensation plans
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.