About Northern Trust

As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions.

Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.

With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Job Summary 

Responsible for managing multiple functions within Analytics & Insights, providing leadership and guidance to subordinate managers. Accountable for the execution of strategic business initiatives, operating model effectiveness, governance, client change management, reporting strategy, and productivity programs supporting Performance and Front Office Solutions services. 

As a member of the A&I Senior Leadership Team, participates in developing strategic plans for the business unit and establishes goals and priorities aligned with organizational objectives. Ensures resources are available to accomplish priorities, manages departmental budgets and staffing decisions, and is accountable for performance management and career development within the function. 

Directly provides input leadership and guidance to staff, fostering an environment that encourages employee engagement, teamwork, communication, continuous improvement, and innovation. 

Major Duties 

• Ensure business partners and clients are fully supported on a day-to-day operational and strategic level, with requirements, issues, and opportunities are addressed effectively. 

• Contribute and execute the planning, prioritization, and execution of initiatives, business improvement programs, and change across Analytics & Insights. 

• Ensure business, projects and initiatives are appropriately resourced and managed through close partnership with stakeholders. 

• Responsible for managing multiple units or functions through the direct management of managers and senior individual contributors. 

• Lead the execution of reporting, analytics, governance, productivity, automation, and operating model initiatives designed to improve efficiency, effectiveness, and scalability. 

• Establish governance frameworks, management reporting, performance metrics, and oversight processes to support global business objectives and executive decision-making. 

• Focus on execution of the strategic direction of business function activities, ensuring successful delivery of business priorities and measurable outcomes. 

• Carry out complex initiatives involving multiple disciplines, global stakeholders, competing priorities, and ambiguous business challenges. 

• Display a balanced, cross-functional perspective, partnering across the A&I business and its stakeholders to improve efficiency, effectiveness, and productivity. 

• Drive identification and implementation of process improvements, automation opportunities, and operating model enhancements that support long-term business strategy. 

• Support resource planning, organizational design, and workforce optimization initiatives to ensure appropriate staffing and scalability. 

• Ensure risks, dependencies, priorities, and business outcomes are appropriately managed across strategic initiatives and change portfolios. 

• Foster a culture of accountability, collaboration, client focus, and continuous improvement across global teams. 

Knowledge 

• Deep understanding of investment operations, investment performance, analytics, compliance, risk reporting and client servicing environments. 

• Strong knowledge of business strategy development, governance frameworks, and operating model design. 

• Leadership and organizational skills required to direct multiple teams and business functions. 

• Strong program management and change management capabilities. 

• Ability to influence and build partnerships across Product, Technology, Operations, Risk, Client Service and other key stakeholder organizations. 

• Excellent oral and written communication skills. 

• Highly flexible and adaptable to change. 

• Demonstrated ability to manage complex business challenges with competing priorities. 

Experience 

• College or University degree and/or equivalent relevant work experience required. 

• Extensive experience leading investment operations, investment performance, analytics, compliance, risk reporting and client servicing environments. 

• Deep understanding of operational governance concepts, methodologies, and best practices. 

• Proven experience leading strategic initiatives, business improvement programs, and cross-functional activities. 

• Experience developing and implementing business strategy, productivity initiatives, and operational improvements. 

• Demonstrated ability to build collaborative environments, team-based cultures, and a strong client service mindset. 

• Experience managing geographically dispersed teams and global stakeholder relationships at all levels of the organisation.

Eligibility for Internal partners

Eligibilities - M4, SVP with minimum 4 years of experience. M5 with minimum 1 year of work experience.

Working with Us

As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.

Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.

Reasonable Accommodation

Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [email protected], or alternatively you can discuss your individual requirements with the recruiter you are working with.

About Our Bangalore Office

The Northern Trust Bangalore office, established in 2005, is home to over 5,600 employees.  In this stunning office space, we offer fantastic amenities which include our Arrival Hub - Jungle, the GameZone, and the Employee Experience Zone that appeal to both clients and employees. Learn more.