HR Support Specialist

Do you like communicating with people? Are you interested in topics related to human resources? Are you a team player, who is well organized and likes working with data? Can you speak English and German? Then you may be the best candidate to join one of our PPSC teams.

The PPSC acronym stands for the People Pulse Support Center, a department that provides support for internal employees on HR (People Operations) related topics. As a HR Support Specialist, you will assist our employees Germany, Sweden, Kazachstan, Norway and their managers with the data administration and maintenance in the HR systems for the processes related to the employee lifecycle and compensation, including employee documentation creation. You will learn the information related to HR policies and HR data processing and you will be in touch with the local HR team and the stakeholders. Once you learn the necessary processes, you will have the opportunity to participate in different projects and develop your skills.

Key Responsibilities

• Communicate with the customers (our PPG colleagues) via phone, chat or ticket and navigate them in HR systems, assist with questions about HR policies and relevant government regulations
• Create and update documentation for employees and cooperate with the local HR teams
• Process different employee events in Workday (e.g. new hires, movements, promotions, contract changes, pay changes, leaves, terminations etc.)
• Conduct data quality reviews, monitor and correct processing errors
• Maintain employee files and records to meet defined requirements
• Cooperate with team members and support them in solving daily challenges
• Continuously improve HR related processes and participate in projects
• Create and update process-related documentation in the language of the supported country

Qualifications

• Full professional fluency in English and German
• Good computer skills (Microsoft Office: Excel, Word, and PowerPoint)
• Customer service attitude (experience in customer service with a focus on direct customer contact and data administration is an advantage)
• Strong analytical skills, attention to detail, focus on solution
• Good time management and ability to prioritize
• Continuous Improvement mindset and proactivity
• Experience with ticketing tools or Workday is advantage

What we offer

• Diverse career development opportunities
• Fixed working hours between 8:30am – 5pm
• Professional development plans, trainings and learning courses
• Opportunity to work partially from home (2 days per week after training)
• Multicultural international environment and daily use of foreign languages
• 25 days of vacation + 2 PTO days
• Pension/health insurance contribution, childcare allowance benefit
• Meal vouchers, cafeteria system, Multisport card etc.

How we work: At PPG, we bring teams together to accelerate collaboration and career development, with in-person work Monday through Thursday and the opportunity to work remotely on Flexible Fridays. Schedules may vary by location.

About us: 

PPG: WE PROTECT AND BEAUTIFY THE WORLD®

Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit www.ppg.com and follow @PPG on X. 

The PPG Way 2030  

We are customer champions 

Proactive. Bold. Trustworthy. Everything we do starts with our customers. We listen, move fast and don’t stop until we solve their biggest challenges. When our customers win, we all grow. 

We act with purpose and speed 

Agile. Data-driven. Empowered. We take smart risks to stay ahead of the competition. We work proactively with agility, using quality data to develop solutions that create value.  

We are excellent operators 

Productive. Collaborative. Accountable. No matter our role, we identify problems, take ownership and always bring solutions. We are both proactive and responsive to drive continuous improvement and deliver results. We support our frontline, the faces of PPG to our customers.   

We compete to win 

Future-focused. Driven. Ambitious. We are passionate about growing our business and winning with our customers. We deliver results, embrace new technologies and leverage agility and speed as strengths. 

We are PPG proud 

Strong. United. Passionate. We work safely, act with integrity and value our diverse perspectives. We celebrate achievements and take pride in the positive impact we create together to protect and beautify the world. 

At PPG we use AI in the hiring process to make the process more efficient. AI tools do not make hiring decisions. You can learn more by going to  https://careers.ppg.com/us/en/candidate-resources.  

PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression.  

If you need an adjustment due to a disability, please email [email protected]. 

PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.  
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.  Benefits will be discussed with you by your recruiter during the hiring process. 

PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.