Primary City/State:

Tucson, Arizona

Department Name:

PPA-Ina-Clinic

Work Shift:

Day

Job Category:

Clinical Support

Help change health care; help change the world.  We want to change the lives of those in our care – and the people who choose to take on this challenge. If you’re ready to change lives, we want to hear from you.

Our top candidate will be a passionate healthcare leader who thrives at the intersection of patient care and operational excellence. As a Physician Practice Supervisor, you will play a pivotal role in driving the efficient and effective day-to-day operations of a dynamic clinical environment, ensuring both staff and patients receive the highest level of support and care. This exciting opportunity puts you at the helm of a wide range of responsibilities — from managing provider and staff schedules, payroll, and HR functions to overseeing supply management, VFC compliance, and workflow optimization. You will bring your specialized knowledge and sharp judgment to create a culture of excellence, rallying and motivating your team to deliver outstanding patient experiences every single day. Your leadership will directly shape both the short- and long-term strategic direction of the clinic, making a meaningful and lasting impact on the community you serve. If you are someone who leads with purpose, inspires those around you, and is committed to delivering compassionate, high-quality care, this is the role where your skills and passion will truly shine. Join us and be the driving force behind a team that makes a difference — one patient, one interaction, one day at a time.

Location:

2945 W Ina, St 121

This is a Primary Care clinic specializing in Internal Medicine and Geriatrics

Schedule:

Monday - Friday

Clinic Hours 7am-6pm

Exempt position

Banner University Medical Group is our nonprofit faculty practice plan associated with the University of Arizona Colleges of Medicine in Phoenix and Tucson. Our 1,100-plus clinicians provide primary and specialty care to patients at highly ranked Banner - University Medical Centers and dozens of clinics while providing mentorship to more than 1,200 residents and fellows. Our practice values and encourages the three-part mission of academic medicine: research, education and excellent patient care.

POSITION SUMMARY
This position works to ensure the efficient and effective operation of the assigned department, including day-to-day administration of non-physician staff and operations. Uses specialized knowledge, judgment and skills necessary to provide excellent patient care.

CORE FUNCTIONS
1. Supervises the day to day activities of non physician staff, ensuring a high level of productivity. Continuously monitors the functioning of the medical group and recommends changes to operational procedures as necessary.

2. Selects, trains, coaches, motivates, conducts performance evaluations, and directs the workflow of staff. Schedules non physician staff ensuring that staff is appropriately deployed among offices.

3. Oversee all functions of the medical group including reception and scheduling activities, patient service areas, accounting, medical records, transcription, business information systems, and appropriate clinical areas.

4. Functions as a liaison between non physician staff and physicians to ensure effective service for patients. Establishes and maintains effective working relationships with group physicians. Serves as a role model and resource person for providing quality patient care and patient information as needed.

5. Maintains office policies and procedures in accordance with physician requirements, facility and system policies and procedures, standard practices of the profession, and related regulatory requirements.

6. Determines physical maintenance and equipment needs and repairs and coordinates internal or external resources. Resolves problems relating to the facility on a day-to-day basis. Ensures all areas are appropriately stocked and supplies are readily accessible.

7. Covers front and/or back office functions. May also administer medications in accordance with established policies and procedures or as directed, and consistent with demonstrated competencies and state scope of practice.

8. This position has a strong understanding of the daily workflow of the practice and functions autonomously to provide guidance to ensure quality patient experiences and efficient practice operations. This position is required to have working knowledge of referral and authorization processes and must have the ability to navigate a variety of separate computer programs at any given time and handle multiple demands on time. Internal customers include all patients, staff and clinic providers. External customers include the community, vendors and non-clinic providers and facilities.


MINIMUM QUALIFICATIONS

Requires a level of literacy, communication and math skills as normally demonstrated at the level of an Associate’s Degree.

Certain assignments may require current certification as a Medical Assistant, Nursing Assistant or current LPN license.

Requires a level of knowledge and ability normally demonstrated by at least two years experience in a physician's office or medical environment. Requires excellent communication and organizational skills.

Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire.

PREFERRED QUALIFICATIONS

Bachelor's degree preferred.

Experience in a leadership or coordinator capacity preferred.

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

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