At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

The Physician Practice Administrator provides operational, financial, and quality oversight for multiple clinic sites within a defined region. This role is accountable for driving performance, ensuring consistency across locations, and executing organization-wide initiatives at the regional level. Serving as a key link between clinic leadership and operational leadership, the Physician Practice Administrator translates organizational priorities into actionable plans and ensures alignment, communication, and execution across all practices. This role partners closely with the Director of Operations, providing regular updates on performance, risks, and opportunities, while supporting Practice Managers in achieving operational and financial goals. Reports to Director of Operations, Primary Care & Specialty Services.

THIS POSITION IS FOR SOUTHEAST/PEARLAND

Job Description

MINIMUM QUALIFICATIONS

 Education: Bachelor’s degree required; Master’s degree (MHA, MBA, MPH) preferred.

Licenses/Certifications: (None)

 

Experience / Knowledge / Skills:

• Five (5) years in related healthcare experience including three (3) years of supervisory experience Multi-site ambulatory experience preferred.
• Strong background in financial, operational, and quality performance.
• Effective oral and written communication skills.

 

PRINCIPAL ACCOUNTABILITIES

• Serve as the primary liaison between Practice Managers and the Director of Operations.
• Support operational performance across multiple clinic sites in collaboration with Practice Managers and under the direction of the Director of Operations.
• Interacts and collaborates with Physician partners.
• Provide regular performance updates, insights, and recommendations.
• Escalate risks and operational challenges with proposed solutions.

• Support Practice Managers in implementing standardized workflows, policies, and best practices established by operational leadership.
• Identify performance gaps, recommend improvement opportunities, and assist Practice Managers with implementation of approved action plans.
• Support alignment of clinic operations with regional and system standards while recognizing site-specific operational needs.
• Works with the Regional Operations Director and practice manager(s) to adhere to a clinic staffing model that keeps expenses within budget, but also maximizes patient flow, clinical collaboration, and clinical outcomes.
• Monitor KPIs including revenue, expenses, provider productivity, access, quality, and patient experience.
• Analyze trends across assigned sites, identify areas of concern, and recommend corrective actions to Practice Managers and the Director of Operations.
• Prepare and report on all trending data to be shared with team and partners.
• Assist with implementation of approved growth initiatives, including service expansion and provider onboarding/recruitment activities.

Quality & Compliance

• Ensure compliance with regulatory and accreditation standards.
• Partner with Practice Managers to drive quality and value-based care outcomes.
• Collaborate with all departments for trend analysis and data reviews.
• Maintain readiness for audits and surveys.

Leadership & Team Development

• Provide operational guidance, coaching, and support to Practice Managers.
• Foster accountability, collaboration, and service excellence.
• Support physician engagement and change management efforts.
• Partner with the Director on leadership development and workforce planning.
• Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as a resource to less experienced staff.
• Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards of providing safe, caring, personalized and efficient experiences to patients and our workforce.
• Other duties as assigned.