Ann & Robert H. Lurie Children’s Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children’s Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report.

K.S.A.'s:

• High school diploma or equivalent required, Associate’s degree in chemical, physical, biological science, or medical technology preferred. Formal training as Medical Assistant or Phlebotomist required; 2 years of experience as a Phlebotomist II or equivalent job experience with successful completion of Clinical Laboratory Specialist competencies.
• Required certification in phlebotomy, PBT (ASCP) or equivalent. 
• Basic knowledge of medical/laboratory terminology.
• Ability to resolve problems with the utilization of appropriate resources, to make informed decisions and handle complex inquiries in a courteous and timely manner; to work in a fast-paced, time critical department.
• Excellent verbal and written communication skills and demonstrated knowledge of Hospital and laboratory computer systems required.
   

Job Duties:

• Greets patients/families in a friendly and courteous manner. Maintains courteous greetings for visitors, patients, or families to the laboratory.  Communicates effectively with patient, parents, physicians, ancillary hospital employees and team members.
• May perform point of service functions such as register patient as a walk-in, review registration information and direct patient to update any changes, and complete check-in/out procedure.  Verifies orders and diagnosis codes with the ordering physician as needed.  Utilizes the laboratory and hospital computer systems to order and receive laboratory specimens and charges, report laboratory results to the physician and ancillary staff, retrieve collection lists, and verify account numbers. Schedules appointments and/or completes check-in/out procedure and end-of-session audits in EMR system when necessary.
• Obtains blood specimens from patients using standardized venipuncture, capillary puncture, and specialized procedures. Identifies each patient using two patient identifiers prior to obtaining specimens and labels specimens appropriately. Collects specimens by iontophoresis for sweat chloride testing with maintenance procedures and function checks on the equipment.
• Performs pre-analytical specimen preparation.  Accessions specimens with correct collection and receipt information.  Verifies specimen acceptability by correlating orders with test requirements. Prepares samples for storage/shipment by centrifugation and aliquoting according to the handling instructions.  
• Prioritizes work to ensure timely and efficient flow of specimens with attention on stats and time sensitive tests. Assists in coordination of research and special studies, and referral (send-out) testing. 
• Resolves and documents problem specimens. Cancels tests when necessary, communicates with patient care units/clinics to resolve problems specimens or questionable orders. Addresses phlebotomy/specimen processing issues and problems as they arise and acts as a resource person for the phlebotomy team.  Documents deviations from established protocol and communicates to the appropriate leadership in safety event reporting system.
• Orients/ trains new and current staff and documents in competencies.  Participates in continuing education and mandatory programs.  Successfully completes annual competency skill assessments.
• When appropriate, assists in delegating daily work assignments, breaks, lunches, and preparation of the schedule to ensure optimal customer service. May create department documents, procedures, and forms.
• Displays professional appearance.  Promotes professional environment, including emphasis on cleanliness and safety. Maintains/orders routine supplies and inventories for workstation and department. 
• Complies with safety, hazardous materials, standard precautions, and infection control policies.
• Performs job functions adhering to service principles with customer service focus of innovation, service excellence and teamwork to provide the highest quality care and service to our patients, families, co-workers and others. 
• Maybe expected to perform duties within other Lurie Children’s facility as needed.
• Other job functions as assigned.
   

Education

Pay Range

At Lurie Children’s, we are committed to competitive and fair compensation aligned with market rates and internal equity, reflecting individual contributions, experience, and expertise. The pay range for this job indicates minimum and maximum targets for the position. Ranges are regularly reviewed to stay aligned with market conditions. In addition to base salary, Lurie Children’s offer a comprehensive rewards package that may include differentials for some hourly employees, leadership incentives for select roles, health and retirement benefits, and wellbeing programs. For more details on other compensation, consult your recruiter or click the following link to learn more about our benefits.

Benefit Statement

For full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes:

Medical, dental and vision insurance

Employer paid group term life and disability

Employer contribution toward Health Savings Account

Flexible Spending Accounts

Paid Time Off (PTO), Paid Holidays and Paid Parental Leave

403(b) with a 5% employer match

Various voluntary benefits:

• Supplemental Life, AD&D and Disability
• Critical Illness, Accident and Hospital Indemnity coverage
• Tuition assistance
• Student loan servicing and support
• Adoption benefits
• Backup Childcare and Eldercare
• Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members
• Discount on services at Lurie Children’s facilities
• Discount purchasing program

There’s a Place for You with Us

At Ann & Robert H. Lurie Children’s Hospital of Chicago and its affiliates (collectively “Lurie Children’s”), we embrace and celebrate diversity and equity in a serious way. We are committed to building a team with a variety of backgrounds, skills, and viewpoints — recognizing that diverse identities strengthen our workplace and the care we can provide to the Chicago community and beyond. We treat everyone fairly, appreciate differences, and make meaningful connections that foster belonging and allyship. This is a place where you can be your best, so we can give our best to the patients and families who trust us with their care.  

Lurie Children’s and its affiliates are equal employment opportunity employers.  We value diversity and are committed to creating an inclusive environment for all employees.  All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin, ancestry, age, disability, marital status, pregnancy, protected veteran status, order of protection status, protected genetic information, or any other characteristic protected by law. 

For questions about how to request an accommodation please contact: [email protected]

AI Notice 

Lurie Children’s utilizes certain AI-enabled features within our recruiting platform to support candidate engagement and assist recruiters in identifying and prioritizing applicants whose experience aligns with job requirements. All employment decisions are made by individuals.

It is a civil rights violation with respect to recruitment, hiring, promotion, or employment for an employer to use artificial intelligence that has the effect of subjecting employees to discrimination on the basis of protected classes under the Illinois Human Rights Act or to use zip codes as a proxy for protected classes.

For questions about the use of artificial intelligence in this process or any additional support, please contact: [email protected]