A career at Concord Insurance Group is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.

Job Description

As a Personal Lines Underwriter, you will collaborate with assigned agencies to strengthen our relationships to create a consistent underwriting experience that agency partners can depend on. This job also applies insurance coverage rules and guidelines, executes the underwriting decision-making process according to Company underwriting philosophy on a wide range of accounts with varying degrees of complexity, and assists in the training and mentoring of co-workers. Work is performed under limited supervision.

Responsibilities

• Build, maintain, and enhance positive working relationships with all assigned agency staff
• Assist in creating, executing, and maintaining a streamlined underwriting experience for agency partners
• Coordinate the quoting process and presentation of new business and renewal proposals
• Coordinate and ensure the necessary internal and external communication is taking place and that the proper underwriting process is being followed, for policies with assigned agencies and related tasks
• Visit agency partners as required
• Determine and obtain information needed to effectively evaluate exposure to loss
• Make independent decisions about risks under consideration in accordance with Company policies and guidelines
• Select, reject, or offer acceptable alternatives for a given risk, within guidelines and philosophy established by the Company, using specialized knowledge and other pertinent information, such as underwriting reports, frequency and severity measures and policy payment history
• Cross sell other coverage options to agency staff, when applicable, to assist in the profitable growth of their agency
• Provide guidance to agents and customer service representatives (CSRs) on more advanced policy features, programs, and coverages
• Underwrite more complex exposures
• Provide service to internal and external customers with a positive, friendly attitude
• Assist with training of associates and provide guidance to associates with less experience
• Maintain punctual attendance according to an assigned work schedule at a Company approved work location

Requirements

• A bachelor’s degree or its equivalent is preferred
• Holding or pursuing industry licenses, designations, and certificates is a plus
• A minimum of two years exceeding expectations as an Underwriter 1 is required

• Considerable knowledge of insurance and a strong understanding of coverages and corporate underwriting philosophy is required

• Must be fully trained on all lines of business assigned agencies may write through this collaboration

• The ability to evaluate information, consider alternatives, and make independent decisions

• The ability to motivate and train others including the development of training materials as needed

• Strong time management and organizational skills

• The ability to develop product knowledge through participation in approved educational programs

• The ability to communicate clearly and implement Company objectives and goals

• Ability to effectively deal with a diverse group of individuals and manage varied factual circumstances

Benefits

At The Concord Group, we’re proud to offer a comprehensive benefits package designed to support the wellbeing of our associates. This includes medical, vision, dental, life insurance, disability insurance, and a generous paid time off program for vacation, personal, sick time, and holiday pay. Additional benefits include parental leave, adoption assistance, fertility treatment assistance, a competitive 401(k) plan with company match, gym member/fitness class reimbursement, and additional resources and programs that encourage professional growth and overall wellness.

Why Concord Group Insurance

Since 1928, The Concord Group has been protecting families and small businesses across New England with trusted, personal insurance solutions. The Concord Group is a member of The Auto Owners Group of Companies and is recognized as a leading insurance provider through the independent agency system. Rated A+ (Superior) by AM Best, the company is represented by more than 550 of the best local independent agents throughout Maine, Massachusetts, New Hampshire, and Vermont.

At Concord Group, we believe in more than just insurance, we believe in our people. Our associates thrive in a supportive, collaborative workplace where community involvement, professional growth, and shared values drives everything we do.

Starting your career with The Concord Group means joining a team that values people first and gives you the opportunity to grow, give back, and make a lasting difference in the lives of those we serve.

Compensation

We are dedicated to fair and competitive total compensation package that supports the wellbeing and success of our associates. In addition to this, we offer other components like bonus opportunities. For this position, the anticipated annualized starting base pay range is: $65,000 - $80,000.

Equal Employment Opportunity

The Concord Group is an equal opportunity employer and hires, transfers, and promotes based on ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state, or local law.