People Lead

Onsite · Ho Chi Minh City · Reports to the CEO

We're hiring this role for our client, who is a Southeast Asia’s leading sports participation platform, with more than 1 million active users running over 400,000 activities every month. Our client team consists of 24 members in Vietnam and the Philippines, and plan to roughly double in the next 12–18 months.

About the Role

You’ll own People Operations at the company: HR administration, compliance, recruitment through our partners, and team culture. You’ll work closely with the CEO and the Finance and Compliance Lead. It’s a hands-on role with no playbook yet, so you’ll build simple processes from scratch.

Responsibilities

HR operations

• Manage employment contracts and the full employee lifecycle, from probation to resignation and termination
• Prepare monthly payroll inputs for Finance to review and pay
• Build SOPs (hiring, onboarding, offboarding, leave, performance), the employee handbook and HR policies, and train line managers to apply them
• Keep employee records and HR tools up to date, and work with employer-of-record partners for staff outside Vietnam

Recruitment

• Hire for team-level roles with team leads, recruitment agencies and AI recruitment platforms: brief partners, review shortlists and close offers
• Track partner fees and guarantee periods, and prepare contracts and onboarding for new hires

Labour-law compliance

• Handle all social insurance procedures, including sickness, maternity and unemployment claims, so employees receive their full entitlements
• Keep the company compliant with labour law: internal regulations, labour reports, trade-union obligations and work permits
• Brief leadership on new regulations and propose an action plan for approval

People and culture

• Run regular performance reviews and help set fair pay bands
• Coach employees on mindset, self-development and living company's culture
• Resolve employee matters fairly and compliantly, while keeping trust and keeping the team united

What success looks like in 12 months

• Payroll, contracts and social insurance run on time, with no compliance issues
• Core SOPs and HR policies are in place, and line managers apply them on their own
• Team-level roles are filled on time through our recruitment partners
• Every employee has regular reviews and development goals
• The CEO no longer handles HR admin or routine hiring

Qualifications

• 5+ years in HR with strong hands-on HR operations and C&B, ideally at a startup or tech company
• Practical knowledge of Vietnam labour law, payroll and social insurance
• Experience building SOPs and policies, and coaching employees and managers
• Experience working with recruitment, payroll and employer-of-record partners
• High attention to detail, sound judgment and a practical, low-bureaucracy approach
• Native-level Vietnamese and fluent English

Preferences

• Set up HR operations from scratch at a company of 20–100 people
• Experience with work permits, employer-of-record hiring or HRIS rollout
• Background in startups, consumer tech or sports

Benefits

• Competitive salary, plus 13th-month salary
• Paid health insurance, transportation allowance and lunch
• Direct line to the CEO and real influence on how we grow
• Monthly team sports day