Job Description:

Location: Jacksonville, FL (in office)

Department: People & Culture

Reports to: Director of People & Culture

Employment type: Full-time, Exempt

Position Summary

Under the direction of the Director of People & Culture, the People & Culture Specialist provides day-to-day operational support across Turner Pest Control's Florida locations. This position coordinates recruitment, onboarding, benefits, payroll inputs, HRIS data, and compliance tracking, and serves as a first point of contact for employee questions. The Specialist supports a workplace culture consistent with the Company's values and its commitment to One Team, One Goal.

Essential Duties and Responsibilities

• Recruitment Support: Posts open positions, screens applicants, schedules interviews, coordinates background checks and drug screens, and prepares offer letters under the direction of the Director.

• Onboarding and Offboarding: Coordinates new hire paperwork, Form I-9 and E-Verify, new hire orientation, and system setup; processes separations, including exit documentation and final paperwork.

• Benefits Administration: Serves as a liaison for benefits enrollments, qualifying life events, and coverage changes; responds to employee benefits questions; assists with carrier invoice reconciliation.

• Payroll Support: Collects and reviews weekly payroll/commission inputs, audits timecards for accuracy, and flags discrepancies to managers and payroll for resolution. Provides payroll training as needed.

• HRIS and Records: Enters and maintains accurate employee data in Workday and ADP, maintains confidential personnel files, and runs standard reports as requested.

• Employee Support: Serves as a first point of contact for employee questions regarding policies, pay, and benefits; documents employee concerns and escalates employee relations matters to the Director.

• Corrective Action Support: Assists in preparing and filing corrective action and performance documentation in accordance with Company policy.

• Compliance Tracking: Tracks required training completion and required workplace postings; assists with internal audits.

• Training and Engagement Coordination: Schedules training sessions, tracks attendance and completion, and assists with engagement and recognition initiatives.

• Performs other related duties as assigned.

Qualifications

Education and Experience (Required)

• Bachelor's degree in Human Resources, Business Administration, or a related field, or an equivalent combination of education and experience

• One (1) to two (2) years of human resources or administrative experience, preferably supporting recruiting, onboarding, benefits, or payroll

Education and Experience (Preferred)

• Experience with Workday, ADP, or comparable HRIS and payroll systems

• Experience with high-volume recruitment and onboarding in a multi-site or field-based organization

• Bilingual proficiency (English/Spanish)

Knowledge, Skills, and Abilities

• Foundational knowledge of human resources principles, practices, and applicable employment laws

• Strong written and verbal communication skills

• Ability to handle confidential information with a high degree of discretion

• Strong organizational skills and attention to detail

• Effective time management with a demonstrated ability to meet deadlines

• Ability to perform effectively in a fast-paced environment with changing priorities

• Proficiency in Microsoft Excel, Word, and Teams

• Willingness to support all People & Culture functions and other departments as needed

Physical Demands and Work Environment

• Work is performed primarily in an office setting.

• Requires prolonged periods of sitting and computer use.

• Requires occasional lifting of up to 25 pounds.

• Occasional travel to Company branch locations may be required.

Disclaimer

This job description is intended to describe the general nature and level of work performed by the employee in this position. It is not an exhaustive list of all duties, responsibilities, or qualifications. Turner Pest Control reserves the right to modify, add, or remove duties at any time. This job description does not constitute an employment contract. Employment with Turner Pest Control is at-will.