Job Expectations

Build your career and Australia’s future.

Not many people can say they are working on building Australia’s future. With us you’ll be doing just that, leaving a legacy for all Australians. Plus, there’s equal employment, great training, and true flexible working arrangements. 

We have an exciting opportunity at nbn for a People & Culture Digital Transformation Manager.

This is a six-month fixed-term opportunity reporting to the Executive Manager, People & Culture Digital Transformation.

A bit about your role

As the Manager P&C Digital Transformation, you will lead key initiatives to improve how People & Culture knowledge, content and digital experiences are managed and accessed across the organisation. This role will play a critical part in ensuring our people resources are accurate, accessible and AI-ready, creating a strong foundation for future digital and AI-enabled capabilities.

You will establish and implement a sustainable framework for maintaining People & Culture knowledge assets, including reviewing existing content, driving content refresh activities, and implementing effective storage and governance practices. Working closely with stakeholders across People & Culture, you will ensure information remains current, reliable and easy to discover.

A key focus of this role will be simplifying the employee experience in some of the most used P&C platforms. You will leverage your understanding of front-end users experiences to uplift key platform pages and linkage to knowledge sources. Your work will help ensure AI tools can access accurate and well-structured content, enabling more effective self-service experiences for employees and leaders.

A bit about you

You bring experience working on People & Culture transformation, business process improvement, knowledge management or HR technology initiatives, and you thrive in environments where you can balance hands-on delivery with strategic, enterprise-level thinking. You are comfortable navigating ambiguity and change, adapting quickly while keeping stakeholders engaged and informed. Your experience with HR technology platforms such as Workday will be highly valued, particularly in enhancing employee-facing experiences, while your understanding of knowledge management, content governance and AI enablement allows you to improve how information is structured, maintained and accessed across the organisation.

You collaborate with empathy and confidence, building trusted relationships with diverse stakeholders and influencing through clear communication and thoughtful partnership. Your strong attention to detail, documentation skills and curiosity help you deliver sustainable, high-quality outcomes, while your passion for digital transformation ensures every initiative strengthens the employee experience and supports People & Culture's future digital and AI ambitions.

Application Process

You may find that your experience does not match every requirement listed but, if this role has piqued your interest or resonates with where you are in your career, we encourage you to apply rather than self-select out. We are interested in transferable skills and your skills and perspective could be exactly what we would value to strengthen our team.

Life at nbn

To be part of nbn is to be part of something bigger. There’s so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of the nation by building and connecting Australia’s best fibre infrastructure into homes and businesses, plus places and things, everywhere. We’re continuing to create Australia’s network—a network made for more. Not just a way for everyone to do the things they love but transforming the way they do them.

A more inclusive working world

nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. That's why we have a Reconciliation Action Plan, Accessibility & Inclusion Plan, offer 18 weeks of paid parental leave, are a Pride in Diversity Platinum Employer, and have active employee-led diversity pillars. Click here to see our list of employee benefits and why we're recognised as a WORK180 Endorsed Employer for Women.

Equal Opportunities for All

We champion equal opportunities for all employees. If you have any accessibility requirements and would like to discuss adjustments for the recruitment process, please don’t hesitate to contact us by emailing [email protected] or calling our Recruitment Accessibility Enquiry Line at +61 2 8918 9990. Please note, this line is dedicated to accessibility-related enquiries for the purposes of recruitment, and only enquiries related to accessibility adjustments will be answered. For other matters, please visit our Contact Us page on our website.

Please note that this role is a fixed-term opportunity for the period of 6 months and applications will close at midnight on Sunday 25 October.

To be eligible for this role, you must have full working rights in Australia.

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