Job Description:

ESSENTIAL JOB FUNCTIONS

·        Administers the Mains'l email account (e.g., forwards emails as needed, sort emails in order to process (Recertifications (recerts), Packets, and Changes of Information)).

·        Audits recert documents for completeness/correctness and returns documents for correction to Brokers as needed.

·        Processes recerts by setting up new budgets in Mains'l system.

·        Audits Employer/Employee packets for completeness/correctness and sends corrections back to Brokers as needed.

·        Input data for new clients and employees in Mains'l.

·        Obtains FEID from the IRS for new employers as needed.

·        Completes and sends Kentucky New Hire forms for each new employee.

·        Enters data updates in Mains'l and/or Avatar systems (e.g., address changes, direct deposit updates, tax withholding changes, updated contracts with rate changes or service changes).

·        Updates SCL and HCB waiver with trainings and renewals in the employee database.

·        As needed, performs such front-desk/reception functions as meeting and greeting clients and visitors, answering phone calls, forwarding calls to appropriate staff, taking, and delivering messages, copying, sorting, and delivering mail; and sending and receiving/delivering faxes.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform job-related tasks other than those specifically presented in this description.

EDUCATION

• Completion of up to 18 months' business school, beyond high school

EXPERIENCE

· Three-to-four years' experience working in an office setting and performing various clerical or administrative tasks.

REQUIREMENTS

· Advanced knowledge of Microsoft Office Suite.

PHYSICAL DEMANDS

 · Position has no unusual physical demands.

·  Minor discomforts from continual exposure to video display terminal.

Within the bounds of their respective job descriptions, all staff are expected to exercise principle-centered leadership, focused on customer service responsiveness, with a continuous quality improvement orientation. Additionally, all staff are expected to develop a working knowledge of and follow all policies and procedures related to safety management and other Joint Commission standards.

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