Research, reconcile, and prepare amended tax returns and payments for federal, state, local jurisdictions. 

Create and reconcile journal entries for state and local tax payments. 

Research payroll tax issues raised by internal stakeholders and customers and provide timely resolutions. 

Complete tax rate protests, abatements, and account reconciliations and audits. 

Identify and resolve root cause discrepancies and recommend process improvements to reduce tax issues and improve filing efficiencies. 

Assist with special projects as needed including quarter-end and year-end processing. 

2+ years of payroll tax filing experience. 

Demonstrated working knowledge of U.S. local, state, and federal payroll tax laws, regulations, and compliance requirements to ensure product and services are compliant. 

Working knowledge of approved AI tools and the ability to use them responsibly for payroll tax research, reconciliation, documentation, and process improvement while validating results for accuracy and protecting confidential information. 

Experience using QuickBooks or a similar accounting platform. 

Attention to detail and strong organizational and work prioritization skills. 

Knowledge and experience in the SaaS / Software industry preferred, but not required. 

Advanced demonstrated knowledge of Microsoft Excel and tax and payroll systems and how they operate. 

Ability to work with company executives to understand the company’s business needs and strategy. 

Excellent written/verbal communication skills. 

Must be able to maintain confidentiality and use upmost discretion when accessing sensitive information. 

Able to meet and exceed strict deadlines while handling high volume of clients.