Key Responsibilities
Design StrategyDefine and own the design vision and strategy for our payment products.Establish UX/UI design best practices that balance business goals, user needs, and compliance requirements.Lead, mentor, and grow a team of product designers and UX researchers.
User-Centered Design ExecutionDrive end-to-end product design from discovery, journey mapping, and prototyping to detailed UI specifications.Conduct and apply user research, usability testing, and data-driven insights to improve product flows and reduce friction.Create design systems and patterns for consistency across channels (app, web).
Cross-Functional CollaborationPartner with product managers and engineers to define product requirements and technical feasibility.Work closely with risk, compliance, and legal teams to ensure designs adhere to regulatory standards (e.g., BSP, AML, KYC).Collaborate with marketing and CX to ensure brand-consistent experiences.
Innovation & Market TrendsStay ahead of payment UX trends in PH and SEA and globally (e.g., tap-to-pay, open finance, e-wallet interoperability).Explore opportunities to integrate emerging technologies such as QR Ph, NFC, merchants, and blockchain into the payment journey. Qualifications
Bachelor’s degree in Design, Human-Computer Interaction, Computer Science, or related field.5+ years of experience in product design, with at least 1 years in a leadership role.Proven track record designing scalable payment systems, e-wallets, or financial services platforms.Strong portfolio demonstrating UX strategy, UI execution, and impact on business metrics.Deep understanding of the Philippine digital payment landscape and regulatory framework.Experience working in agile product development environments.Proficiency in tools like Figma, Adobe XD, or similar.Background in payments or fintech.Experience in designing for mass-market, mobile-first audiences in emerging markets.
