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Position Highlights

Spencer Hospital is a rural hospital located in northwest Iowa employing over 500+ employees. Positions at Spencer Hospital are not affiliated with Avera; however, we collaborate to provide services to the communities we serve. Employment offers, if accepted, are exclusively with Spencer Hospital.

Position requires a CNA certification at minimum. Position is primarily office support and will be required to provide home health cares as needed during office hours based on the needs of the department and patient census.

Responsibilities:

• Provides general office and complex secretarial duties for Home Health & Hospice including reception, taking referrals, managing documents, developing reports, filing, billing duties, and office communication. ​
• Answers phones, screens and responds to calls and visits from patients and families in a professional and efficient manner; relays calls and messages to appropriate individuals and departments. Determines urgency of situations, calms patients/families if necessary and responds by getting emergency and pertinent requests to staff in the field.
• Maintains awareness of staff schedules and facilitates communication between staff members.
• Maintains a working knowledge of all services available to patients and families.
• Send out mailings for bereavement, volunteers, and general hospice activities.
• Maintains bereavement lists.
• Tracks volunteer hours.
• Orders supplies and equipment for office, residence and patients.
• Maintain ongoing upgrades and assist in the planning and application of the system as well as staff education to assure maximum utilization of the system aimed at cost effective and quality services.
• Completes accurate and timely admitting/discharge/billing data into the current technology systems.
• Participates in the delivery of patient care services by providing direct and indirect care under the supervision of licensed personnel.
• Assesses and provides for the ongoing physical needs of the patient.

Requirements:

• High school diploma required
• CNA certification
• Valid driver's license and proof of insurance required
• Associate's degree from a college or technical school; or 6 months relatable experience
• Strong communication and interpersonal skills
• Compassionate, patient-focused approach to customer service
• Excellent organizational skills with attention to detail
• Proficient with technology and web-based programs

Schedule:

• 56 hours per pay period - part-time benefit eligible
• Schedule based on the need for office coverage Mon-Fri
• 3-4 days per week
• 7-8 hour shifts between 8a-4:30p

Spencer Hospital offers competitive wages, affordable insurance, IPERS retirement, in-house education, paid time off, family gym membership and so much more!

Please contact Spencer Hospital Human Resources for any questions at 712.264.6205 or email [email protected].

Learn more about Spencer Hospital: spencerhospital.org