Sobre este puesto de Patient Access Specialist en Medical University of South Carolina
Job Description Summary
Part-time patient scheduler for NEW MUSC Kiawah Island therapy clinic.Entity
Medical University Hospital Authority (MUHA)Worker Type
EmployeeWorker Sub-Type
RegularCost Center
CC000251 CHS OH - Administration - Therapeutic ServicesPay Rate Type
HourlyPay Grade
Health-21Scheduled Weekly Hours
40Work Shift
Job Description
The Patient Access Specialist has, at minimum, a high school diploma or GED and serves as the initial contact for patients and customers, both in-person and via telephone. The primary responsibilities include assisting patients with scheduling, completing financial clearance activities, and enhancing the overall patient experience within the clinic by:
• Appointment Scheduling: Operates computer and phone systems to schedule, change, cancel, coordinate, and confirm appointments, including new and returning patients.
• Insurance Verification: Verifies and updates patients’ insurance and demographic information, ensuring accurate billing and compliance with payor requirements.
• Forms Completion: Follows regulatory and organizational processes to ensure patients complete necessary forms for compliance.
• Insurance verification: Verifies insurance benefits and addresses patient inquiries or directs them to the appropriate resources within the health system.
• Registration and Billing: Enters appointment information, facilitates registration, prepares patient documents, and determines patient financial responsibility.
• Patient Assistance: Assists patients with information on Financial Assistance, patient bill of rights, and Notice of Privacy Practices.
• Productivity and Compliance: assists in maintaining clinic scheduling density and productivity benchmarks, maintains accurate records, and ensures compliance with regulations.
• Problem Resolution: Identifies and resolves issues promptly and professionally.
Additional Job Description
Bachelor’s degree from an accredited college/university; or a high school diploma or equivalent (GED) and two years of work experience in a Medical Office, Call Center, and/or customer service business environment and a minimum of 6 months satisfactory work experience in MUHA Patient Access, or at least 6 months of medical related work experience is required.
Physical Requirements
Mobility & Posture
Standing: Continuous
Sitting: Continuous
Walking: Continuous
Climbing stairs: Infrequent
Working indoors: Continuous
Working outdoors (temperature extremes): Infrequent
Working from elevated areas: Frequent
Working in confined/cramped spaces: Frequent
Kneeling: Infrequent
Bending at the waist: Continuous
Twisting at the waist: Frequent
Squatting: Frequent
Manual Dexterity & Strength
Pinching operations: Frequent
Gross motor use (fingers/hands): Continuous
Firm grasping (fingers/hands): Continuous
Fine manipulation (fingers/hands): Continuous
Reaching overhead: Frequent
Reaching in all directions: Continuous
Repetitive motion (hands/wrists/elbows/shoulders): Continuous
Full use of both legs: Continuous
Balance & coordination (lower extremities): Frequent
Lifting & Force Requirements
Lift/carry 50 lbs. unassisted: Infrequent
Lift/lower 50 lbs. from floor to 36”: Infrequent
Lift up to 25 lbs. overhead: Infrequent
Exert up to 50 lbs. of force: Frequent
Examples:
Transfer 100 lb. non-ambulatory patient = 50 lbs. force
Push 400 lb. patient in wheelchair on carpet = 20 lbs. force
Push patient stretcher one-handed = 25 lbs. force
Vision & Sensory
Maintain corrected vision 20/40 (one or both eyes): Continuous
Recognize objects (near/far): Continuous
Color discrimination: Continuous
Depth perception: Continuous
Peripheral vision: Continuous
Hearing acuity (with correction): Continuous
Tactile sensory function: Continuous
Gross motor with fine motor coordination: Continuous
Selected Positions:
Olfactory (smell) function: Continuous
Respirator use qualification: Continuous
Work Environment & Conditions
Effective stress management: Continuous
Rotating shifts: Frequent
Overtime as required: Frequent
Latex-safe environment: Continuous
If you like working with energetic enthusiastic individuals, you will enjoy your career with us!
The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.
Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees
