Essential Duties and Responsibilities include the following. Other duties may be assigned.  

• Cleans all common areas of the community including but not limited to, office space, amenities, and common area restrooms.  

• Inspects the community in person throughout the day to remove litter, debris, and ensure all common areas, office space, and amenities are neat and free of litter at all times.  

• Removes trash and remaining items from vacant apartments prior to starting the make-ready process, transfers trash to dumpster or storage area as applicable, and cleans and maintains storage areas.  

• Completes the make-ready clean for vacant apartments to ensure the apartment is move-in ready.  

• Completes assigned requests by Service Director and/or Community Director, and assists the make-ready specialist in the turn process.  

• Distributes notices and communications to residents as necessary.  

• Informs appropriate supervisors of any observed hazard or potentially dangerous situation for residents, team members, guests and others.  

• Demonstrates customer services skills by treating residents and others with respect, answering resident questions, and responding sensitively to complaints about maintenance services, engaging face-to-face with residents. This includes the ability to work in a stressful environment and work peacefully with co-workers and residents.  

• Complies with RangeWater Residential’s safety and risk-management policies by attending and participating in the property’s routine safety meetings, completing required training on OSHA and other safety related laws and requirements, and by reporting accidents and incidents promptly and accurately.  

• Must be able to meet predictable attendance and punctuality expectations and physical demands of the position complying with RangeWater Residential’s policies and performance expectations.  

Organizational Responsibilities:  

• Follows established policies and procedures by monitoring and ensuring compliance with regulatory requirements, organizational standards, and operational processes related to area(s) of responsibility and reporting violations or infractions to appropriate individual(s)  

• Practices proper safety techniques in accordance with Company, property, and departmental policies, procedures, and standards by immediately reporting any mechanical or electrical equipment malfunctions, employee/visitor/resident injuries or accidents, or other safety issues to appropriate individual(s)  

• Identifies areas for improvement and offers suggestions to improve the property's efficiency, profitability, and productivity  

• Keeps abreast of current changes in technology, leasing and sales tools, processes, and standards within the industry and area(s) of responsibility by attending internal and external training programs and by accessing other sources of information, and applies knowledge and practices to area(s) of responsibility.  

Work Hours (may vary by state or location):  

This position is scheduled for 40 hours in a regular work week. Hours of operation vary by site, but typical sites are open from 9:00am to 6:00pm Monday through Friday, Saturday 10:00am to 5:00pm, and on Sunday 1:00pm to 5:00pm. Housekeepers / Porters are often scheduled to begin work up to two hours before the opening of the leasing office and must be able to perform the essential job functions unaccompanied.  

Qualifications:  

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Education/Experience:  

Employment history that demonstrates the application of knowledge and skills sufficient in the safe use of cleaning chemicals, hand tools, power tools, user moved aids, mechanical equipment, and measuring devices. High school diploma or GED is preferred. 

Computer Skills:  

Rudimentary knowledge and ability to access company software and perform standard repetitive tasks.